Entdecke dein Geschäftswachstum mit der neuen Serie von Ecwid Igniter Bring mich dorthin
Alles, was Sie brauchen, online zu verkaufen

Set up an online store in minutes to sell on a website, social media, oder Marktplatz.

Hallo. Der Inhalt unseres Blogs wurde zum besseren Verständnis automatisch übersetzt. Bitte entschuldigen Sie deshalb eventuell auftretende sprachliche Unstimmigkeiten.
Wie man SMS für E-Commerce verwenden

The Best SMS Services for Ecommerce Stores

8 min read

SMS marketing is an incredibly useful technique for reaching customers about orders and promotions. The concept is relatively simpleyou enhance your customer relationships via text messages and keep them in the loop with your latest products.

If you require targeted marketing that has a better chance of turning a customer into a repeat customer, SMS marketing is a fantastic option. This form of marketing is more personal than other marketing channels (social media advertising or mailing lists) and offers high open rates (98%) and impressive conversion rates (45%).

If you’d like to know more about the best SMS services for ecommerce, schau dir den Rest unseres Artikels unten an. We’ll be looking at some of the most popular standalone and multichannel services available for your ecommerce store.

Why Should You Be Using SMS Marketing?

Mehr als 6.5 billion people have smartphones. And this number is expected to exceed 7.6 Milliarden bis zum Ende 2027.


Studies show that more than half of online purchases were made on a smartphone. Als solche, text-based marketing is an effective strategy that targets a huge demographic. Allerdings, companies can also use SMS messages to prompt customers to check their emails for mailing list promotions.

Consider the power of texting. How many people do you know who prefer to send and receive text messages rather than make phone calls? Think about how effective a marketing channel would be that utilizes a person’s most comfortable mode of communication.

SMS Live

SMS Live is a standalone SMS tool suited to smaller marketing teams and founders who perform a lot of roles for their company.

While this is a relatively new service, it is perfect for a company that requires basic, easy-to-use functionality. The platform also features a marketer-friendly dashboard and feature road map. The company values transparency and is upfront about pricing and security, maintaining a positive relationship with users and, wiederum, helping you achieve a positive, non-invasive relationship with your own customers.

Key Features

  • Anpassbare, personalisierte Nachrichten
  • Can be integrated with customer support systems like HelpDesk
  • URL link shortening with your personal brand.
  • TCPA, CTIA, DSGVO-konform
  • Use a dedicated number for two-way messaging
  • Deflects 87% of responses automatically
  • Advanced reporting with view and click-through conversion insights


Braze is a robust customer engagement platform that allows companies to cultivate a positive relationship with other customers via successful and personal marketing campaigns. The platform offers multi-channel marketing options, including Messenger and SMS, using real customer details and insights to create unique messages to certain demographics.

Braze also includes push and triggered notification possibilities, so your audience always receives notifications regarding the services and products they are interested in. Users can compare A/B testing scripts to figure out which line of conversation converts leads into sales, etc.

With comprehensive analysis functions, numerous campaigns, and audience segmentation, Braze is a fantastic option for campaigns of all sizes.

Key Features

  • Comprehensive segmentation by price, Zeit, und Lage
  • Automated processes, including push and triggered messaging
  • User-friendly campaign scheduling
  • Custom flows
  • A/B script testing‍


Chaty is a multi-channel platform available through the Ecwid app store that provides WhatsApp, Messenger, and similar chat buttons for your ecommerce store. You can target customers, and convert more sales by talking to customers through their preferred channels, including SMS, Telegramm, Viber, and the aforementioned Whatsapp and Facebook Messenger. You can also customize the appearance of your Chaty buttons, Schriften, and include a call-to-action message. Users can also choose the chat widget to appear at a specific time.

There is a strong possibility that your customers are already familiar with Messenger, WhatsApp, and numerous other communication channels. Als solche, companies should seek to use those communication channels to create a marketing experience that benefits the customer and leads to more sales. Sie können bis zu 20 different channels to enhance your relationship with the customer and reach them with relevant information and promotions.

Zusätzlich, the widget can be customized to match your website’s appearance. As we have already stated, Sie können die Farben ändern, position, Größe, attention effects. Allerdings, you can also upload custom images for every channel you use or even for the widget icon itself. Users can also track clicks via Google Analytics

Key Features

  • Creates chat widget pop-ups to turn viewers into customers via SMS, Messenger, WhatsApp, Telegramm, und so viel mehr
  • Custom targeting options available for Pro users
  • Allows complete customization to match your ecommerce store visual aesthetic
  • Relatively inexpensive compared to other SMS marketing services


Eingeweiht is the second multichannel SMS marketing on our list and the go-to platform for ecommerce stores that want to improve their conversion rate. This tool focused on building pop-ups in its early days but quickly turned into a comprehensive conversion rate optimization service, helping clients improve their email, SMS, and Messenger conversion rate with simple yet effective drag-and-drop form collectors.

Privy’s features work across every browser type, so you can capture customers whether they use desktop, mobile, or tablet.

The platform serves 300,00 businesses and is a great way to segment customers, automate customer-centric engagement processes, develop in-depth reports, and access a wide range of metrics.

Privy is different from other SMS marketing services for a few reasons. Für eine, the platform has a huge amount of integrations that should probably work with your current marketing tech stack. Privy also offers email automation so you may not need to use other tools like Klaviyo, making your job as an admin much easier.

The segmentation features are robust and useful for providing customers with an offer that suits their buying habits; separating them based on their cart size, Produkt-Präferenzen, and more.‍

Key Features

  • Retargeting features across SMS, Messenger, und E-Mail – fantastic for customer retention
  • Pop-ups targeting specific leads to grow SMS contacts.‍

Abschließende Gedanken

Wie Sie sehen können, there are many SMS services available to convert leads into sales and interact with your customers in a personal and organic way. Betrachten integrating one of these tools with your Ecwid ecommerce store to reach your customers, inform them of your latest deals, and ensure they are getting the most out of your products and services.



Verkaufen Online

Mit Ecwid E-Commerce, you can easily sell anywhere, für jeden - über das Internet und auf der ganzen Welt.

Über den Autor

Max has been working in the ecommerce industry for the last six years helping brands to establish and level-up content marketing and SEO. Trotzdem, he has experience with entrepreneurship. He is a fiction writer in his free time.

Ecommerce that has your back

So simple to use – even my most technophobic clients can manage. Easy to install, quick to set up. Light years ahead of other shop plugins.
I’m so impressed I’ve recommended it to my website clients and am now using it for my own store along with four others for which I webmaster. Beautiful coding, excellent top-notch support, great documentation, fantastic how-to videos. Thank you so much Ecwid, you rock!
I’ve used Ecwid and I love the platform itself. Everything is so simplified it’s insane. I love how you have different options to choose shipping carriers, to be able to put in so many different variants. It’s a pretty open e-commerce gateway.
Einfach zu verwenden, erschwinglich (and a free option if starting off). Looks professional, many templates to select from. The App is my favorite feature as I can manage my store right from my phone. Highly recommended 👌👍
I like that Ecwid was easy to start and to use. Even for a person like me, without any technical background. Very well written help articles. And the support team is the best for my opinion.
For everything it has to offer, ECWID is incredibly easy to set up. Highly recommend! I did a lot of research and tried about 3 other competitors. Just try ECWID and you'll be online in no time.

Your ecommerce dreams start here

Wenn Sie auf „Alle akzeptieren“ klicken, stimmen Sie der Speicherung von Cookies auf Ihrem Gerät zu, um die Websitenavigation zu verbessern, die Websitenutzung zu analysieren und unsere Marketingbemühungen zu unterstützen.
Ihre Privatsphäre

When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. Allerdings, blocking some types of cookies may impact your experience of the site and the services we are able to offer. More information

Weitere Informationen

Unbedingt erforderliche Cookies (Immer aktiv)
Diese Cookies sind zur Funktion der Website erforderlich und können in Ihren Systemen nicht deaktiviert werden. In der Regel werden diese Cookies nur als Reaktion auf von Ihnen getätigte Aktionen gesetzt, die einer Dienstanforderung entsprechen, wie etwa dem Festlegen Ihrer Datenschutzeinstellungen, dem Anmelden oder dem Ausfüllen von Formularen. Sie können Ihren Browser so einstellen, dass diese Cookies blockiert oder Sie über diese Cookies benachrichtigt werden. Einige Bereiche der Website funktionieren dann aber nicht. Diese Cookies speichern keine personenbezogenen Daten.
Cookies für Marketingzwecke
Diese Cookies können über unsere Website von unseren Werbepartnern gesetzt werden. Sie können von diesen Unternehmen verwendet werden, um ein Profil Ihrer Interessen zu erstellen und Ihnen relevante Anzeigen auf anderen Websites zu zeigen. Sie speichern nicht direkt personenbezogene Daten, basieren jedoch auf einer einzigartigen Identifizierung Ihres Browsers und Internet-Geräts. Wenn Sie diese Cookies nicht zulassen, werden Sie weniger gezielte Werbung erleben.
Funktionelle Cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.