How Does Curbside Pickup Work For Restaurants?

6 min read

With economies worldwide groaning under the weight of a pandemic and reeling with the effects. Businesses of all shapes and sizes are turning to e-commerce to weather the storm online: incluindo restaurantes.

Agora, mais do que nunca, os clientes querem que os restaurantes atendam (trocadilho intencional) às suas necessidades. Ao longo dos últimos anos, we’ve seen more food delivery startups like GrubHub and Eat24 popping up all over the world. Mesmo antes de estarmos sob o cerco de uma pandemia, os clientes estão espumando pela boca para obter comida com o clique de um botão.

No entanto, this pandemic has brought to light that many of these food delivery platforms take a hefty fee for their service. This is why you’ll want to enable curbside pickup, keep more of a profit, and give your customer an easy pickup option. If you’re a restaurant, you won’t want to miss this!

What Exactly Is Curbside Takeout?

When we talk about restaurants, you’ll hear the term curbside takeout which refers to a customer placing an order over the phone or online. And depending on the business, the order is brought out to the “curb” where the customer is waiting in the car. Hence the term – curbside takeout. You’ll find the two, curbside takeout and curbside pickup, are used interchangeably.

Who Has Curbside Pickup? Should I Offer Curbside Pickup?

Before the pandemic, restaurantes & grocery stores were the main businesses to allow customers a pickup option from the comfort of their cars. Once lockdown orders went into affect, all brick & mortar stores had to quickly adapt. And in order to survive, they had to find a way to process orders.

And businesses all over the world continue to use curbside pickup, not just restaurants. With brick & mortar retail stores closed and dine-in restaurants drastically modified. The curbside pickup trend is here to stay and for this reason, if you haven’t already – make sure you don’t miss out.

How Do Restaurants Use Curbside Pickup?

It’s a simple process: orders are placed online, packaged up, and put into customers’ car trunks for them or set outside for pickup. Based on your unique setup, here are some ways you could organize curbside pickup:

Set a pickup spot outside your store/restaurant – make it obvious where people should park to wait for their order.
Explain to employees new rules for pickup (a simple checklist will do).
Add clear instructions for customers to your website.

Take a look at how it looks!

curbside pickup method

How Do I Pay for Curbside Pickup?

The great news – merchants do not have to pay an added fee to use curbside pickup! As we previously mentioned, food delivery services are known to take exorbitant amounts of fee’s from your hard-earned profit.

And if you setup an online storefront with Ecwid. We give you free access to curbside delivery, without having to worry about added fee’s or costs. What are you waiting for?

Sign me up!

How Do I Set up Curbside Pickup?

We’ve got you covered! Com apenas alguns cliques, we’ll help you enable curbside pickup for your Ecwid store. You’ll want to start by going to the Envio & Escolher page in your Ecwid Control Panel and click +Add In-store Pickup and then head on over to this post for a detailed checklist.

If you need additional help, check out these super detailed instructions by Matthew Brown. You can also learn more about Ecwid’s recurso de coleta agendada para ajudá-lo a organizar pedidos grandes e pequenos a tempo de seus clientes buscá-los em seu local físico.

Ecwid’s scheduled pickup feature

Don’t Miss This

The main takeaway: enabling curbside pickup empowers diners to place orders online, facilitar a conexão com seu restaurante e agendar refeições em um momento em que chegar ao supermercado nem sempre é o mais fácil (ou mais atraente) perspectiva. Quanto mais fácil for para os clientes obterem a sua comida, maior será a probabilidade de eles fazerem pedidos com você agora e no futuro.

Qual é o próximo?

Há tanta coisa que você pode fazer com apenas alguns cliques. Se você estiver interessado em fazer a mudança online, você pode começar com o Ecwid em apenas 5 minutos. Vamos fazer isso.