As an online seller, your ultimate goal is to attract new buyers at a manageable cost. You can tweet and pin away for traffic — but you can also catch real customers by getting your product before shoppers right when they need it.
Enter Google Shopping.
Being the largest search engine in terms of traffic, Google is a great platform to make buyers aware of your product at the moment when their interest is at its peak.
In this article, we’ll take an
- What is Google Shopping
- How Google Shopping Works
- Why Use Google Shopping
- Who Should Use Google Shopping (and Who Shouldn’t)
- How to Sell on Google Shopping
- How to Optimize Your Google Shopping Listing
What is Google Shopping
Google Shopping is a dedicated shopping search engine from Google. Shoppers can use it to search for products for sale from online merchants.
These search results also show up in the form of image ads in regular search when someone searches for a product. This makes it easy for shoppers to compare offers from different vendors.
For example, take a look at the search results for the term speakers:
Notice the Shopping tab next to Images right below the search box? Clicking it will take you the dedicated Google Shopping search at Google.com/shopping.
If you click any of the search results, you’ll be taken directly to the merchant site.
Google Shopping is paid search. Unlike regular search, there are no organic results in Google Shopping. Every product you see was paid for by an advertiser to show up for that query.
We’ll see how this works below, or you can find the answers in our ecommerce podcast:
How Google Shopping Works
Retailers list their products on Google Shopping to show up on search results.
In fact, they have the option to upload their entire inventory and start shopping campaigns so that the right product is shown to the right buyer.
Google promises that putting up your products on its platform makes the world your storefront. This enhanced visibility gives you access to millions of customers.
Earlier, Google used to have organic listings in its shopping results. However, Google has now switched to a purely paid model. Like AdWords, you will have to pay for each click to your store.
But Google Shopping is more than just targeted traffic to your store. Google also offers retailers ways to manage listings and generate demand where they need it.
Here are some services Google offers:
- Listing management. Use Google’s Merchant Center to upload your products and manage your listings.
- Local inventory ads: if you have a physical store as well, you can show up your product for local searches and generate footfalls to your store.
- Store ratings: Google offers stores with strong reviews a Trusted Store rating. This can greatly increase conversions.
- Payment and delivery: Google also offers qualifying stores payment option via Android Pay and delivery via Google Express.
- Advertising: This is the core Google Shopping service — advertising for selected listings on your target queries. Google offers dynamic retargeting to show your ads across the web (and not just on target queries).
You can see all these services on Google Retail.
Why Use Google Shopping
There are three reasons why Google Shopping should be part of your traffic acquisition strategy:
1. Search volume
Google handles over 90 billion search queries every month.
And with 35% of all shoppers starting their product search on Google, you can’t afford to not have your product on Google Shopping. Just take a look at the number of searches for a popular product like Bluetooth speakers:
A top listing for this keyword can drive thousands of targeted visitors to your store.
2. More clicks
The top organic result (i.e.
However, since the Google Shopping results are displayed before organic results, they get a bulk of clicks for a query. The visual nature of the results (i.e. they include product images) and actual prices/offers further increases the CTR.
In fact, for most popular product queries, you can’t even see any organic results above the fold.
If you want targeted traffic from product queries, you will have to advertise on Google Shopping.
3. Targeted traffic
As an online seller, you don’t want any kind of traffic; you want traffic that actually buys from you. Simply inflating pageviews won’t do you any good. You want visitors who are actively searching for a product you’re selling.
This is what makes Google Shopping so attractive for
When a shopper searches for Bluetooth speakers under $100, he isn’t doing it for casual browsing. The exact nature of the search means that he is actively looking for Bluetooth speakers that cost under $100.
Advertising on Google Shopping gives you access to far more targeted traffic than any other medium. You don’t have to invest in building up demand for your product (what marketers call demand generation). You can simply advertise and have
Who Should Use Google Shopping (and Who Shouldn’t)
Google Shopping isn’t for everyone. There are a few situations where you might not want to use it.
DO use Google Shopping if:
- Your product or product category has high search volume. Use the AdWords keyword planner to calculate this volume.
- Your product has
built-indemand. That is, most searches for your product have a strong commercial intent. Think buy Bluetooth speakers online instead of what is a Bluetooth speaker?
- You have a
conversion-focuseddesign. Since you’ll be paying to advertise on Google Shopping, it’s important that you have a well-optimizedlanding page to convert shoppers into visitors. Else you might get a lot of traffic but not enough sales.
DON’T use Google Shopping if:
- You need to generate demand for your product. This usually happens in innovative,
category-defyingproducts where you need to first demonstrate your product’s value before selling it.
- You have a lot of competition. If there are tons of advertisers already on Google Shopping, you might find it unprofitable to buy ad space. This also applies if there are large brand name advertisers among your competitors (say, Nike.com advertising for buy Nike shoes).
- You can’t compete on price. In case you are reselling others’ products (such as a store selling Nike and Adidas shoes), you should be able to compete on price to get traffic from Google Shopping.
In short, Google Shopping works wonderfully well for products that have proven demand, a lot of searches with commercial intent and landing pages that support conversions.
How to Sell on Google Shopping
In this section, we’ll explain how to advertise on Google Shopping manually. If you sell online with Ecwid, there’s a way for you to automate your Google Shopping Ads. Go to your Control panel and launch your first campaign in three simple steps. The smart algorithm will even optimize the campaign for you so that you get better results at a lower cost.
Or, use the instruction below to figure out the manual way.
Add products to Google Shopping
Start by signing up for Google’s Merchant Center. This will enable you to manage your listings and upload your products manually should you choose to.
You’ll have to enter your website URL, your store name and your country of operation. After entering these details, Google will ask you to upload a file to your server to verify site ownership.
Once you’re done, you can log into the Merchant Center. Here, you can add and manage listings, update your business information and change tax/shipping details.
Listings in the Merchant Center are grouped under Feeds. A store might have multiple feeds, say, a feed for your regular products, another for seasonal products, and one more for products sold in another country, etc.
In order to add a feed, go to Products → Feeds in the Merchant Center. You can give your feed a name and select the country.
There are three ways to add product feeds:
If you want to use Google Sheets or manually upload a text/Excel file with product details, follow the guidelines on this page to format the feed. Google gives you a lot of control over product descriptions, pricing, etc.
The Scheduled fetch option is much more convenient. If you tell Google where an updated list of your products is, it will automatically fetch the latest listings.
Ecwid users can use this to add their feeds to Google Shopping manually. To do this, log into your store Control Panel, go to All Sales Channels and choose Google Shopping from there.
The only thing you must keep in mind here is your product’s identifiers — Brand, GITN and MPN.
Once you’ve taken these steps, your products will show up in the Merchant Center. You can now start selling on Google Shopping.
Buy shopping ads
Google Shopping listings are entirely paid. If you want your products to show up in search results, you will have to pay for it
After setting up the account, log into your dashboard and click on Create your first campaign.
On the next screen, give your campaign a name and select Shopping under ad type.
You will have to connect your Merchant Center account to AdWords before you can start advertising. Follow the instructions on this page to learn how.
After linking the two accounts, you can select your placement and optimize your bidding. This is a pretty expansive topic, so start by reading this article to learn how to build keyword lists. Then check out these 5 AdWords tips.
Once you’ve selected your products and target keywords, you can start selling on Google Shopping!
How to Optimize Your Google Shopping Listing
You’ve now added your products to Google Shopping and even paid for a few ads. But there is still one piece of the puzzle left: optimization.
As we mentioned earlier, you can advertise on Google Shopping completely
If you still prefer the manual ad optimization, the further instruction is for you.
Optimizing your Google Shopping listing will help you get the most out of your ads. Remember: Google Shopping ads work like any conventional AdWords ad. Your CPC (Cost Per Click) is decided not only by your bid but also by your CTR, ad relevancy, etc.
Let’s take a look at what you can do to optimize your Google Shopping listing:
Create an informative listing title
Your listing title is the only source of information shoppers have. Therefore, create titles that inform shoppers more about your product. For example, a customer searching for a specific brand will expect to see brand names in titles. If they don’t, they might skip over your listing.
Check out your competitor’s listings to figure out what potential buyers look for.
Also, make sure to follow good SEO practice. The general rule of thumb is to place important keywords to the left and less relevant terms to the right. The reason for this is that Google weighs the initial keywords far more heavily.
Take a look at the results for blue Patagonia jacket:
You can see that brand name Patagonia is more important for titles than color.
Generally, a good listing format to follow is brand → gender → product → color → size. Only switch up this order when search results aren’t filtered by brand first.
Add special offers
Special offers help shoppers distinguish your listing amongst others. They are displayed by simply adding a text at the bottom of your listing to catch your shopper’s eye. Offers tempt users to
Take a look at the product listings for strappy heels:
Saks Fifth Avenue’s listing probably immediately drew your eye because of the Special offer in bold. You can create an offer for just about anything. For example, free shipping, coupon codes, or contest giveaways (on your site) are all common offers. Remember to add an expiration date on your offers to create a sense of urgency.
Reviews have become an integral part of the online shopping experience. In fact, shoppers expect to see them before making a purchase. Adding reviews to your listing is a great way to improve your offer — they serve as social proof right on your listing.
Reviews allow you to communicate that your product is
Here’s how an example of a product review:
If you were looking to buy a juicer, you’re probably going to click the first listing because it’s the only result with a
Keep in mind that reviews are only shown on listings from advertisers that share all of their reviews with Google (both good and bad).
Check out this page to learn how to get reviews and ratings in your listings. You need a minimum of three reviews to get the rating stars under your listing.
Add better pictures
Your product images are the first impression shoppers have of your product. For this reason, you need to take time in selecting the right image to impress them. This will be their motivation to
Let’s take a look at some tips for your images:
Use white background only. Dark backgrounds, watermarks, and logos just don’t work. Though your product may look amazing in these variations, don’t use them on your listing. If you have to, clip your product image onto a white background.
Think diagonally. Google Shopping displays product images in a square frame. Most listings don’t make efficient use of this space by displaying products from a side view. This reduces the level of detail shoppers can gauge about your product.
Therefore, present products diagonally. This way you can provide more detail and fill the available space much more efficiently.
Check out the difference in detail between a side and diagonal view.
Use your own images. Using your own images sets you apart. For one, it will be a welcome change from the sea of stock images many retailers use. More importantly, it lets you flex your creative muscle.
For example, you can show a product from a different angle or add post production touch ups that make your product stand out.
Use local inventory ads
Inventory ads make it easier for online shoppers to identify which local
If you have a physical store, this can work wonderfully well for local searches (like Bluetooth speakers in Chicago).
Become a trusted store
Price isn’t always the most important factor in purchase decisions. Your customers also care deeply about your store’s trustworthiness.
Trust is the reason why shoppers want information such as testimonials, return policies, and upfront shipping disclosure. Become a trusted store to instantly communicate trust through your listing. Shoppers trust Google’s opinion and their mark of approval is enough to drive shoppers to your store.
Consider an example:
The badge is displayed right beside your store name. This helps shoppers instantly filter and identify businesses that sell quality products with reliable customer support.
Keep in mind that it’s not easy to become a trusted store.
To qualify, you need to pass Google’s strict standard of website performance. To pass, you need to meet their expectation for average monthly orders, accuracy in shipping estimation, the presence of an encrypted payment gateway, and customer support quality. To have Google test your site, you need to add two lines of code to your site.
Google will then use this code to monitor your site. Follow the instructions here to apply for Trusted Store status.
Over to You
Google Shopping is a powerful way to reach new buyers right when they need you the most. Google’s immense reach and targeting capabilities make it an extremely effective customer acquisition channel.
However, achieving the results you expect will take time, patience, and hard work (unless you choose to automate Google Shopping).
Make sure to follow Google’s set guidelines and optimize your listings and you’ll soon have shoppers flooding to your store ready to buy.