How One Passionate Home Decorator Got Her Entire Family into a Prosperous Business
Entrepreneurship can be infectious.
Jess, her parents, and her husband found themselves in Woodstock Rustic one by one. This home decor studio evolved from her garage
We couldn’t help asking Jess to tell us about the metamorphosis. Let’s go behind the scenes to find out what worked and what didn’t for this
What’s your background?
Both my husband Joe and I are graphic designers (my specialty is in surface design, and he’s from an advertising background), so art in one form or another has been a part of our everyday lives from the beginning.
After having our daughter seven years ago, I quit my corporate design job and began freelancing. In my spare time, I started making art pieces for our home, and a new business idea was born!
What were your first steps in business?
I decided to test the waters to see what kind of reaction I got with my art by participating in several local art shows. It was a big leap for me to go public, and scary for sure, but I almost sold out the very first show! So that gave me some real momentum to keep going.
Related: Reasons to Consider a
How did you move from art shows to an online business?
After doing a couple more local shows, I decided to open an Etsy shop and give online sales a try. I listed 25 or 30 pieces and waited anxiously for the sales to flood in.
But the site sat there for six or seven months with only a couple of sales a month at best. Meanwhile, I continued to do local art shows and added to my product line, often as a result of customer requests.
I have found that customers are a great source of ideas and inspiration!
Also read: How To Evaluate Product Viability
What helped you to
fine-tune your online sales?
I got serious about trying to make the online shop work. In addition to expanding my product line, I did some research and learned a little about social media marketing and
At that point, I brought my mother on board to help with both product creation and our Etsy website management. She has a background in marketing and some experience in SEO, so it was a perfect fit. We then added social media sites on Facebook, Pinterest, and Instagram, and sales finally started coming in!
Learn more: How To Open An Online Shop on Facebook
What made you move from your garage?
Space became the problem. I had set up our garage as our studio for my painting and for Joe’s carpentry — he was making the wood canvases that we use for most of our products on the weekends.
The garage served as our production space, product and material storage space, shipping area, and a little of everything else. With our increasing sales, the garage soon was overflowing!
Further, we worried about disturbing our neighbors with all the noise we made with our saws and hammers.
Almost like it was meant to be, my father, a retired home builder, found a
The acreage provided the space we needed to spread out and make all the noise we wanted!
So we took a leap of faith, sold our house, and moved. With that, the business continued to grow, and a year ago Joe made the decision to quit his advertising job and come on board full time!
So why create a standalone online store in addition to Etsy?
Given the competitiveness of online stores now, we felt it was important to expand our online presence and not be limited to one platform.
Having our own online store gives us more control and also helps build our brand.
Many people who buy products on Etsy think in terms of Etsy being the store. In other words, they tend to say, I bought it on Etsy, rather than I bought it from Woodstock Rustic.
And that’s fine. Etsy has been a great platform for us
Furthermore, we want to offer products that complement our own original creations but that we don’t make ourselves. This actually stemmed from customers asking if we sell some of the props we use as part of our photo shoots.
Etsy’s policies require that products either be handmade by the shop owner or vintage, and our props (for example, some of the wall decor pieces we use to create gallery wall displays) didn’t fit into either category. We realized we were missing an opportunity to sell products that didn’t fit the Etsy model.
We chose Wix because I had used it to create a portfolio site years ago, and I liked the easy
Our products are heavy and the shipping price varies, sometimes greatly, depending on where we are shipping to. We found a recommendation for Ecwid in a Wix forum and discovered that it was easily integrated with our Wix site.
Setting up the site was very straightforward, even for me
I especially appreciate the number of options that are available for each listing, such as size, color, customization text boxes — the list goes on!
We are limited to only two options on the Etsy platform, which is often not enough for the type of customized products we sell. So we end up having to email back and forth with customers to get all the necessary information. This has all but been eliminated in our Ecwid store.
Another great tool is Ecwid’s chat feature with their technical gurus. After we got the site set up, I wanted to tweak the design and the way the integration with Wix worked.
Even though I usually didn’t know the correct terminology for things, the Ecwid tech folks were able to understand me and help with whatever I was attempting to do.
We are always discovering new tools to help manage the site. For example, from a recent chat I discovered the Storefront Label Editor. With this free app, I was able to change a display setting from tax shown for to GET SHIPPING COSTS.
Our customers now have a quick way to see the estimated shipping costs prior to checking out. This helps us be more transparent with costs prior to purchase, and we’ve actually seen an increase in sales since customizing this wording.
Open a free online store
How are you getting more eyes on your products?
We were also included in a gift guide in Travel + Leisure Magazine online.
I wish I could tell you what we did to get discovered, but truthfully, we don’t know. Maybe just some good luck!
But we aren’t planning to rely on luck as our major marketing tool. In the coming year, we are ramping up our marketing efforts, especially for our Ecwid store.
To this end, we have started a blog in order to share a little about ourselves and to help promote products and specials.
We also try to stay active on Pinterest, Facebook, and Instagram. And we are exploring the idea of starting a YouTube channel to feature videos on decorating ideas and the modern farmhouse style we sell.
It’s an ongoing and
We are also making good use of Ecwid’s discount coupons. For example, we offer a 10% discount coupon code for signing up for our newsletter, which is another new marketing effort we are implementing. It’s a
Home is where you hang your hat — and wear many others
Jess shared that the biggest challenge they face is finding time to wear all the hats necessary to maintain the business, from creating new designs to production to managing inventory to shipping to doing photo shoots to maintaining the websites and social media.
But all that pays off: I think you have to be really passionate about what you are doing, and we truly are!, Jess confirmed.
To sum up, here’s what home decor sellers can learn from Woodstock Rustic’s winning tactics:
- Test your products at art shows and
fine-tuneyour product line.
- Test your assortment on Etsy. Don’t forget to take beautiful product pics!
- Think about the size of your workspace beforehand.
- Create a standalone online store to develop your brand.
- Break down your products into clear, understandable categories. This helps press easily discover them to feature on gift guides and product collections.
- Work on
SEO-friendlyproduct descriptions and titles.
- Set up accurate shipping costs if you sell large and heavy items.
- Add your products to social media.
- Start a blog.
- Offer discount coupons, e.g. for newsletter