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Meet Alice POS: Sync Your Online and In-Person Sales with Multiple Store Locations

10 min read

Now you can connect your Ecwid store to Alice POS, a point-of-sale solution designed to help businesses manage their in-person sales and stores across multiple locations. Whether it’s a single store or a huge franchise, with Alice POS, you can manage your online and offline sales, inventory, prices, reports, and stores — all in one place.

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What is a Point-of-Sale System?

point-of-sale (POS) system is a combination of software and hardware that allows merchants to sell in-person from physical locations. The software allows the merchant to process transactions and manage their orders, inventory, and staff. And the hardware may include a POS terminal, a cash drawer, a credit card reader, a receipt printer, a barcode scanner, and/or a customer facing display, depending on the merchant’s needs.

If you sell both online and offline and use a POS system that connects to e-commerce platforms, it allows you to sync your online and in-person sales and keep your inventory up-to-date in real time. This is especially convenient when you own a brick and mortar store and want to sync your inventory online to track your stock in real time.

Who Needs a Point-of-Sale System?

A POS system is useful for online merchants and brick-and-mortar store owners who want to better manage their inventory and expand their business.

If you sell online and plan to open a brick-and-mortar store

Sometimes online merchants want to expand their operation to physical locations, whether that’s a brick-and-mortar store, a kiosk at a market, trade shows, festivals, a pop-up shop, or something else.

If you sell in-person and want to open an online store

If you haven’t thought about bringing your business online, it’s probably time you gave it a try. As more people turn to online shopping for everything from clothes to groceries, online shoppers are expected to reach 2.14 billion people worldwide by 2021.

People shop on websites, apps, social media platforms, and marketplaces — and with Ecwid, you can sell on all of them, reaching more of your audience and growing your sales. And if you use a POS system like Alice, you’ll be able to quickly sync all your sales and inventory, so you don’t go crazy while you’re going omnichannel.

If you want to better manage your inventory

If you use a POS system that connects to your e-commerce platform, you can sync your in-store inventory with your online inventory without hiring someone to manage it manually. So you save on operational cost while simultaneously protecting your customer experience.

Alice POS for Single Store Owners

Alice POS is a feature-packed all-in-one cloud-based POS solution designed to help businesses of all sizes. Alice POS is powerful enough to support a franchise, but scalable enough for single store owners with a desire to expand.

Alice POS functions worldwide, supporting three languages — French, English, and Spanish.

Implement more revenue streams

In Alice POS, you’re not limited to single-stream new purchases. Create multiple revenue streams by managing rentals, repairs, consignments, trade-ins, and used goods. Here are some examples:

  • Rentals: This feature is useful for store owners wanting to rent products to their customers, like bikes and scooters.
  • Repairs: Alice POS allows merchants to manage repairs in their stores, from sporting goods like bikes to electronics and everything in between.
  • Consignments: This feature allows you to hold onto a customer’s merchandise until it sells and share the profits. This is especially useful for used clothing stores like thrift shops.
  • Trade-Ins: Video game stores love this feature which allows them to purchase inventory (like used games) from customers to resell them in their stores.
  • Used goods: Manage the sale of used products, from electronics to sporting goods.

Each of these features can enable merchants to create new revenue streams, or centrally manage their current revenue streams to an all-in-one POS. Having one system to manage a variety of sales options saves costs and time related to having multiple software systems.

Cross sell

Suggest similar or complementary products or services to your clients to increase average purchase amount.

Manage package breakdown

You can breakdown a package of multiple products into individual items within your inventory, which saves time stocking up.

Easily migrate from your current POS

If you already use a POS system but would like to try Alice POS, you don’t have to worry about your setup process. Alice POS onboarding team will import all your products, clients, and inventory list for you. Read more about the migration process here.

Alice POS for Franchises & Networks

Here’s how Alice POS might benefit franchises, corporate networks and buying groups:

Manage multi-stores from one dashboard

Alice POS was made for multi-stores like franchises, corporate buying groups and corporate networks, and allows to manage all stores from one dashboard.

To easily manage such multi-stores, you can create master and sub-master accounts. A Master account is usually managed by Head Office, and sub-master accounts are usually managed by a store owner that owns more than one store within the network. You can also let managers generate custom profiles and provide role-based permissions to users.

Easily transfer inventory levels between your physical locations

If you have more than one store, you can quickly transfer stock between branches. For example, you can find one store to supply stock to another store in case inventory levels are running low. Moreover, managers can monitor the number of available products in stores, track item transactions, and determine the amount of revenue collected.

Update prices and promotion terms for all of you locations

You can use your master or submaster account to create promotions or edit prices once and then push them towards your different stores to save time. The stores that receive the price list can accept all changes, or adjust prices to their local market. This way you save time while running several stores.

Give local managers permission to add products and set prices

Network stores may sell their own products or set their own prices. With Alice POS, you or your store managers can create local products and prices, if allowed by the master account.

Get reports from all stores in one dashboard

Alice POS gathers reports from individual stores and consolidates them into one place for easier access and analysis. It means the head office can view individual store reports and take action on them. Stores can also give access for an accountant so that they can manage accounting remotely.

Get custom development and training

Alice POS adapts to your needs and offers custom development that might be especially important for large networks. The Alice POS team can serve you in English and French.

Alice POS’s onboarding team will not just train you and your team, they will accompany you every step of the way and adapt to the specific needs of your business.

How to Connect Your Ecwid Store to Alice POS

It’s not always easy to know if the POS you would like to implement is truly adapted to your specific needs. Implementing a new POS can be such a big change in your business, especially with regards to migrating data and training employees.

That is why Alice POS has a do-it-for-you migration and training process. They also want to make sure your choice is truly adapted to your needs before you get started. So, if you consider connecting your store to Alice POS, request a demo with one of the Alice POS retail experts:

  1. Open Alice POS app in the App Market.
  2. Click “Get.”
  3. Fill in the form to get your free demo.

Alice POS team will get in touch with you. On a 15 to 30 minute call, you can talk about your specific needs and learn if Alice POS is adapted to your business. If you feel it is, the Alice POS team will provide you a customized and detailed demo to help you make your choice. If you decide Alice POS is adapted to your business needs, the onboarding team will help migrate your data, train your team and connect your POS to your Ecwid store for seamless in-store and online sales.

Choose the Right POS System for Your Ecwid Store

POS systems help sync your in-person and online sales and inventory, which is essential for merchants who use different channels to sell. Depending on your business, your choice of POS solution may differ from other merchants’, which is why Ecwid integrates with various POS systems (available on all paid pricing plans). Your choice might be based on where you sell, how many stores you have, your ambition to expand, or something else entirely.

If you want to learn more about POS systems or other payment options available at Ecwid, check out the article in our Help Center.

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About the author

Anastasia Prokofieva is a content writer at Ecwid. She writes about online marketing and promotion to make entrepreneurs’ daily routine easier and more rewarding. She also has a soft spot for cats, chocolate, and making kombucha at home.

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So simple to use – even my most technophobic clients can manage. Easy to install, quick to set up. Light years ahead of other shop plugins.
I’m so impressed I’ve recommended it to my website clients and am now using it for my own store along with four others for which I webmaster. Beautiful coding, excellent top-notch support, great documentation, fantastic how-to videos. Thank you so much Ecwid, you rock!
I’ve used Ecwid and I love the platform itself. Everything is so simplified it’s insane. I love how you have different options to choose shipping carriers, to be able to put in so many different variants. It’s a pretty open e-commerce gateway.
Easy to use, affordable (and a free option if starting off). Looks professional, many templates to select from. The App is my favorite feature as I can manage my store right from my phone. Highly recommended 👌👍
I like that Ecwid was easy to start and to use. Even for a person like me, without any technical background. Very well written help articles. And the support team is the best for my opinion.
For everything it has to offer, ECWID is incredibly easy to set up. Highly recommend! I did a lot of research and tried about 3 other competitors. Just try ECWID and you'll be online in no time.

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