Tidio: Live Chat

App price: Free to $15 / month, free trial

Leave no customer behind! Get the #1 best-reviewed live chat on e-commerce platforms for your Ecwid store

  • Boost sales and satisfaction by engaging visitors in real-time
  • Reply on-the-go with iOS and Android mobile apps to keep your customer conversations fluid across devices.
  • Installs in seconds and easy to use. No registration or coding required.

Live chat that reacts before a customer leaves

Over 10,000 merchants use Tidio Chat to talk with customers and respond in-the-moment. With one-click install, forever-free accounts, and excellent customer support, Tidio Chat is the most 5-star reviewed live chat app among merchants!

'We love that you are able to set up your own hours and that you offer convenient apps for your PC or phone.' The Crystal Kayak, www.crystalkayak.com.

Features you will definitely love (others do):

  • Automated messages: Make your store automatically reach out when your customers abandon a cart, encounter payment issues or need help finding a product details
  • Real-time list of each visitor: Watch your visitors in real-time and learn more about them
  • Customized chat window: Make it suit perfectly to your store
  • Pre-send view: See what they write before they click “send”
  • Multi-language support: Fit the language of your users
  • Dedicated mobile apps for iOS and Android: Keep the conversation going from anywhere
  • Desktop app that sync conversations across devices
  • No login or registration required: For visitors or you, it’s ready right away

Add it to your shop and take advantage of all the possibilities.

Start now with our free 7 days premium trial, then choose a plan which suits you the most: free basic plan or one of the premium plans with 20% off on annual billing.

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