Get More Repeat Customers
Retaining customers is cheaper, easier, and more profitable than finding new ones. Check out some apps and helpful tips below to keep your customers coming back!
Set up a loyalty program
One of the most common ways to drive repeat business? Reward customers as they buy more! These 2 great apps will help you easily launch a leading incentive program.
Ask for feedback and build a community
Get more customers coming back to your store by making them feel like a part of your community. Ask for their feedback in real time or right after they make a purchase. Use the following apps to add reviews and a live chat to your store..
Tip: Research shows that even negative feedback helps attract new customers and sales, so let the customer voice be heard!
Offer discounts to repeat customers
Giving returning customers a discount is an easy way to bring them back. Ecwid provides native functionality to easily set up targeted promotions, and OrangeTwig can help automate them.
Keep in touch
Sending newsletters is a simple, effective way to keep customers engaged with your business. It builds rapport, grows your brand and keeps previous buyers engaged! MailChimp allows you to automate email marketing while Easy Contact Form will help you grow your contact list. Use Buyable Links to generate links that will send your customers to a cart full a products — making it easy for them to purchase.
Tip from the Ecwid Blog
Collecting reviews and working with feedback is essential for any business’ success. Our team put together a great guide on how you can use even negative feedback to enhance your business and gain your customers’ trust. Read the full article in the Ecwid Blog.
