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PRODUCT UPDATES
Ecwid Igniter Fall ‘24Changelog
Build an App
Offer your app to thousands of users of the Ecwid App Market.
Migrate to Ecwid
Easily transfer existing products and customers to start selling.
Build an App
Offer your app to thousands of users of the Ecwid App Market.
Migrate to Ecwid
Easily transfer existing products and customers to start selling.
PRODUCT UPDATES
Ecwid Igniter Fall ‘24Changelog

Connect with customers on WhatsApp

Sync your Ecwid store to WhatsApp to reach customers on their favorite messaging app, promote your products, and make more sales.

Get started

Why use WhatsApp for your business?

More than 140 billion WhatsApp messages are sent daily. 

Get started

Automate your workflow

Marketing, notifications, customer support — all automated through WhatsApp.

Reach up to 2 billion people

Market to a whole new audience of people ready to shop.*

Build customer relationships

Connect with customers instantly on their favorite messaging app.

Friction-free shopping experience

75% of consumers love to purchase after seeing catalogs on WhatsApp. Add your Ecwid products to WhatsApp and start selling.

Get started

Sync your Ecwid products to WhatsApp

Product details and updates sync from Ecwid to WhatsApp in real-time. Create a catalog and send product cards to customers.

Get orders directly on your Ecwid dashboard

Shoppers can order directly from WhatsApp, and you'll receive them in your dashboard for easy fulfillment.

Connect WhatsApp to your website seamlessly

Get started

Let customers share, find, and contact you through WhatsApp straight from your website with widgets.

Get started

Build connections with built-in chat features

Customers can reach you by a WhatsApp chat button on your website

Increase visibility with share buttons

Customers love your products? They can share them with friends at the click of a button.

Attract new subscribers with an opt-in form

54% of consumers choose to opt-in for best customer services on WhatsApp. Add the form to your website.

Add a personal touch to your promotions

WhatsApp has a 98% open rate compared to its competitors. Use it to send relevant messages to customers, cross-sell and up-sell, and boost customer satisfaction.

Segment customers

Label your contacts to send tailored messages based on different criteria (e.g. new customers, V.I.P.).

Cart abandonment messages

Customers abandoned their carts? Send them personalized messages to get them back.

Product recommendations

Send product recommendations or related items based on purchase history.

Automate your exceptional customer support

Get started

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Save time and focus on growing your business. Automate responses based on specific customer questions.

Get started

`

Manage high-demand with automated replies

Use chatbots to handle common customer questions or inquiries on your website.

Smart routing to live agents when required

When customers need assistance from live agents, they will be automatically redirected.

Provide customers with automated store updates

No manual work necessary. Write it once, have it automated forever.

Order confirmations and shipment updates

Keep customers up-to-date on their orders by providing real-time updates through WhatsApp.

Appointment availability and reminders

Automate reminders and share available times with customers, ensuring they stay informed.

Sell on WhatsApp and many more platforms

Sell everywhere. Wherever your customers may be, be there too. It's just as easy to link to other platforms like Google, Facebook, Instagram, and more.

Get startedLearn more

Need help getting started?

Learn more

Discover our beginner's guide to selling on WhatsApp. Gain insights, tips, and explore the full potential of WhatsApp for your business.

Learn more
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