🚀 Ignite your growth: Discover 30+ new tools to get ahead in our new Ecwid Igniter. Learn more →

Connect with customers on WhatsApp

Sync your Ecwid store to WhatsApp to reach customers on their favorite messaging app, promote your products, and make more sales.

Why use WhatsApp for your business?

More than 140 billion WhatsApp messages are sent daily

Automate your workflow

Marketing, notifications, customer support — all automated through WhatsApp.

Reach up to 2 billion people

Market to a whole new audience of people ready to shop.*

Build customer relationships

Connect with customers instantly on their favorite messaging app.

Friction-free shopping experience

75% of consumers love to purchase after seeing catalogs on WhatsApp. Add your Ecwid products to WhatsApp and start selling.

Sync your Ecwid products to WhatsApp

Product details and updates sync from Ecwid to WhatsApp in real-time. Create a catalog and send product cards to customers.

Get orders directly on your Ecwid dashboard

Shoppers can order directly from WhatsApp, and you'll receive them in your dashboard for easy fulfillment.

Connect WhatsApp to your website seamlessly

Let customers share, find, and contact you through WhatsApp straight from your website with widgets.

Build connections with built-in chat features

Customers can reach you by a WhatsApp chat button on your website

Increase visibility with share buttons

Customers love your products? They can share them with friends at the click of a button.

Attract new subscribers with an opt-in form

54% of consumers choose to opt-in for best customer services on WhatsApp. Add the form to your website.

Add a personal touch to your promotions

WhatsApp has a 98% open rate compared to its competitors. Use it to send relevant messages to customers, cross-sell and up-sell, and boost customer satisfaction.

Segment customers

Label your contacts to send tailored messages based on different criteria (e.g. new customers, V.I.P.).

Cart abandonment messages

Customers abandoned their carts? Send them personalized messages to get them back.

Product recommendations

Send product recommendations or related items based on purchase history.

Automate your exceptional customer support

Save time and focus on growing your business. Automate responses based on specific customer questions.

Manage high-demand with automated replies

Use chatbots to handle common customer questions or inquiries on your website.

Smart routing to live agents when required

When customers need assistance from live agents, they will be automatically redirected.

Provide customers with automated store updates

No manual work necessary. Write it once, have it automated forever.

Order confirmations and shipment updates

Keep customers up-to-date on their orders by providing real-time updates through WhatsApp.

Appointment availability and reminders

Automate reminders and share available times with customers, ensuring they stay informed.

Sell on WhatsApp and many more platforms

Sell everywhere. Wherever your customers may be, be there too. It's just as easy to link to other platforms like Google, Facebook, Instagram, and more.

Need help getting started?

Discover our beginner's guide to selling on WhatsApp. Gain insights, tips, and explore the full potential of WhatsApp for your business.

By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts.
Your Privacy

When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. More information

More information

Strictly Necessary Cookies (Always active)
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
Targeting Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
Performance Cookies
These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.