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Order management made simple

Effectively manage the entire order lifecycle, from the moment an order is placed to its timely delivery.

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One dashboard.
All of your orders.

Monitor orders from all sales channels on one dashboard, complete with filters for payment and fulfillment status, date, and more.

Improve customer satisfaction by processing orders faster

Reduce chances of errors or oversight

One source of truth for all multichannel orders

Full order transparency

Update the statuses of your orders from awaiting processing to processed, shipped, and delivered.

Inform customers about their order status

Keep customers engaged with real-time order updates

Keep your team updated on orders

Ensure your team remains informed about status changes to expedite fulfillment

Efficient order fulfillment

Keep the orders flowing in and fulfill them in record time with these tools:

In-depth sales history and insights

Keep an audit of all your orders for a comprehensive overview of your operations.

Gain valuable insights into consumer behavior by tracking order sources

Generate purchase invoices to keep or send to customers

Generate customizable tax invoices to print or download in bulk

Guaranteed customer satisfaction with refunds

Provide partial or full refunds to customers directly from your Ecwid admin (depending on your payment provider).

All the tools your store needs to manage orders

Start selling on Ecwid today and watch your orders seamlessly reach the doorsteps of their new homes.

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