Return of Goods: Important Criteria for Customers
Free return shipping is the most important criterion for 45% of US online shoppers when returning a purchased item. 24% of online stores customers believe that processing a return should be easy, and 18% want to receive a refund as soon as possible.
Sources: try.goshippo.com February 2023
What return criteria are important for a customer when buying from an online store?
The three most important criteria for returning goods that affect the purchase of goods in an online store: free return shipping, the ease of processing a return, how quickly I get my refund. 87% of customers out of 1,000 surveyed consider these criteria to be the most important in the return procedure. Source: try.goshippo.com
Is return information important to a customer before purchasing a product from an online store?
84% of consumers read a return policy before making a purchase online, and 91% of consumers say that the overall ease of their returns experience impacts their willingness to shop with a retailer again. Source: try.goshippo.com
Learn how you can make money on Ecommerce
Here we have compiled a list of helpful articles and guides so you can create an online store and start selling on it.
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- What Is Ecommerce Website and Why Start One
- How to Start an Online Store Without a Budget
- How to Start Selling Merchandise Online From Home Without Inventory
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a T-ShirtBusiness: Creating an Online T-ShirtStore
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