Ecwid is officially Lightspeed! It’s business as usual, only better. Learn More

← back to all Insights

Drawbacks of Ecommerce According to Global Consumers in 2022

The most important disadvantage when buying goods online, buyers believe that the goods can’t be touched and felt. This shortcoming was supported by 46% of the respondents. In second place is product quality. 45% of customers can’t be sure of the quality of goods.

Sources: statista.com December 2022

Promo image

What are the disadvantages of ecommerce in the opinion of global consumers in 2022?

46% of shoppers say the biggest disadvantage of ecommerce is that they can’t touch or feel the product. And 45% of buyers are not sure about the quality of the purchased product. Source: statista.com

What are the main disadvantages of ecommerce according to consumers in 2022?

You can not touch and feel the product, not sure of its quality, difficult return, delivery problems. Here are the top 4 disadvantages of ecommerce that consumers have noted in 2022. Source: statista.com

Related Insights

We use cookies and similar technologies to remember your preferences, measure effectiveness of our campaigns, and analyze depersonalized data to improve performance of our site. By choosing «Accept», you consent to the use of cookies.