Have you ever gone out to have a meal somewhere, knowing that you wouldn’t actually have a choice about what you ate?
Maybe it was back in school when the cafeteria only had one or two options; or maybe it was at a wedding where you simply picked “ayam, ikan, or vegetarian” and hoped for the best; or maybe you went out to a nice place, only to find that plates and menus were “set” and your options were limited.
While it probably wasn’t the worst experience, it likely made you miss having the freedom to pick and choose. Because once you’ve gotten used to ordering and getting exactly what you wanted, it’s hard to go back to making do with pre-selected options and someone else’s choices, benar? You’re never really satisfied.
The same can be said for digital services. Given the choice, wouldn’t you rather shop for only the digital services your company needs on their own (or even build your own bundle of services) rather than buy something that someone else picked out and feels one-size-fits-all?
So why wouldn’t your customers, regardless of the industry you’re in, want the same thing? New’s flash: mereka melakukan! Giving customers the option to purchase your digital services à la carte — meaning the services are priced and sold separately from the other products and services you offer — enables them to craft the exact service package they need for their business with none of “the fat.”
And alongside your current offerings, there may be no hotter digital service to sell than ecommerce. Yang ecommerce industry has seen explosive growth recently, and more and more are seeking top-notch ecommerce services as a growing proportion of the world moves online to do business.
So let’s look at four reasons why businesses should be selling ecommerce services à la carte.
1. saat (and long-term) pendapatan
Earning income and spurring revenue growth are two main goals driving many business owners, tetapi menciptakan cara baru untuk mendatangkan pendapatan dapat menjadi tantangan bagi perusahaan mana pun.
Satu strategi banyak kecil- dan bisnis menengah telah mengambil untuk meningkatkan rangkaian penawaran mereka dengan menambahkan layanan digital baru untuk dijual kepada pelanggan mereka à la carte, terutama e-niaga. Pertumbuhan e-niaga luar biasa yang kami sebutkan di atas berarti semakin banyak orang di seluruh dunia yang tertarik untuk menjual produk dan layanan mereka secara online daripada sebelumnya.
Dan dengan menjual layanan e-niaga kepada mereka, you’ll generate income for your business in two ways:
- You start earning just as soon as your customers sign up for begin creating their stores;
- You keep earning for as long as your customers’ accounts remain active.
That means you’ll start generating revenue for your business shortly after you start selling ecommerce, and it’s revenue you can count on for the long haul. Talk about a win-win for your business!
2. Diversify your revenue streams
There’s a saying that goes, “Satu-satunya yang konstan dalam hidup adalah perubahan.” Beberapa tahun terakhir sepertinya hanya menanggung itu, sebagai pandemi global, konflik internasional, dan meningkatnya inflasi telah menjungkirbalikkan dunia seperti yang kita ketahui.
Perasaan tidak dapat diprediksi tampaknya menguasai lebih dari sebelumnya, dan tingkat risiko yang meningkat itu dapat mengancam keuntungan bisnis apa pun yang diarahkan pada status quo. Untuk melindungi bisnis mereka (dan keuangan) kepentingan, banyak perusahaan mendiversifikasi aliran pendapatan mereka dengan menjual layanan baru seperti e-niaga.
In an increasingly internet-first world, savvy businesses know that ecommerce is the future of how business will be done. Selling ecommerce as a separate, à la carte service helps to future-proof your business and provide another revenue stream that’s outside of your core services, adding diversity to how your company generates income.
3. Build up the stature of your business
Some businesses take on the motto of “Grow or die.” While that’s likely a bit extreme for many companies, the underlying point is mostly true: you need to keep enhancing, improving, and evolving what your company does, because those companies that focus on doing just one thing don’t last.
Consider your own business. If you had the choice between working with two partners — one who offers the core services you want and nothing more, while the other is frequently adding on new products and services that would be impactful to your business — wouldn’t you rather work with the company that’s continually trying to make its customers’ lives better?
Jadi sebagai penyedia layanan digital, pelanggan Anda saat ini akan lebih cenderung untuk tetap dengan Anda (dan pelanggan baru akan lebih mungkin untuk mendaftar) jika Anda menambahkan lebih banyak Penawaran la carte ke rangkaian layanan Anda seperti e-niaga, karena ini menunjukkan bahwa Anda menjalankan bisnis yang matang dan bijaksana: yang menjaga pelanggannya’ butuh depan dan tengah.
4. Tetap terdepan dalam persaingan
Seiring dengan membangun status bisnis Anda, menjual e-niaga dan layanan digital baru lainnya à la carte helps your company remain competitive in the industry.
Let’s face facts: it may be cliché, but the old adage, “It isn’t personal, it’s just business,” rings true. Itu adalah, no matter how much one of your customers may like you, if you aren’t offering the services and support that they need, they’re probably going to move on and work with one of your competitors that tidak offer those things.
By expanding your suite of services to include popular offerings like ecommerce, you’ll be providing current customers with the cutting-edge digital services they crave — but from a reputable business they know and trust: yours. And by offering these new services à la carte, you’ll be able to attract new customers who may be looking for ecommerce services but also have other professional needs that the rest of your service suite can meet.
We hope this post has been helpful to you and your business, but we want to hear from you! How does your company go about adding new offerings to its service suite? What sorts of products and services are your customers seeking from you? Marilah kita tahu di komentar!
Good luck!
