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Old 05-05-2018, 06:24 AM
Cguin Wendy's Avatar
Cguin Wendy is offline
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Mistakes in french confirmation email


The French translation for the confirmation email has mistakes which needs to be corrected. Can you please fix?


Nous vous remercions de votre commande à notre boutique <storeName> ! Votre commande sur <date> a été soumise et sera traitée dès réception de votre paiement.
Should be:
Nous vous remercions de votre commande à notre boutique <storeName> ! Votre commande du <date> a été soumise et sera traitée dès réception de votre paiement.


Nous vous accueillons sur notre boutique à tout moment. Si vous avez besoin d’aide ou si vous avez des questions, veuillez nous envoyer un e-mail à <email>. Nous sommes ravis de vous aider.
Should be:
Nous vous accueillons sur notre boutique à tout moment. Si vous avez besoin d’aide ou si vous avez des questions, veuillez nous envoyer un e-mail à <email>. Nous serons ravis de vous aider.
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Old 05-08-2018, 11:51 AM
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Scully Scully is offline
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Hello there,

Alexandra with Ecwid team is here. Thank you for bringing it to our attention; I've forwarded your suggestion to our developers for the review. Once they implement the changes, we'll let you know right away.

If you have other questions or any other assistance is required, please let us know.
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Ecwid Customer Care Team
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Old 05-15-2018, 08:12 AM
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Scully Scully is offline
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Hi there,

I just wanted to let you know that our developers have made the necessary adjustments in the order confirmation template.

Let us know if you have any questions.
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Ecwid Customer Care Team
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