Thread Tools Display Modes
Old 12-23-2017, 04:25 AM
LA FRENCH's Avatar
LA FRENCH is offline
Join Date: Nov 2017
Posts: 1


How can we help you?

Last edited by LA FRENCH; 01-13-2018 at 06:52 AM.
Reply With Quote
The Following User Says Thank You to LA FRENCH For This Useful Post:
DmitryDavydov (01-08-2018)
Old 01-12-2018, 10:27 AM
Una Q's Avatar
Una Q Una Q is offline
Ecwid Team
Join Date: Nov 2016
Posts: 96


This is Una with Ecwid Customer Care team. Thank you for reaching out. I’m very sorry for the delayed reply and of course, will be happy to help.

I checked how your store is indexed by Google and indeed, there is only one search result.

Probably, Google just "doesn't know" about this site and can't see it. Here we can recommend submitting this site at to include it in Google's index.

To find out why Google doesn't index the store, you can also add it to Google Search Console. Here is the link to this service:

There you can see how Google sees your store pages and if there are any errors. To add the store there, you should verify the ownership of your website. Since you are using Starter Site, we can help you to verify it by adding your HTML tag to the header of your Starter Site. Please share your tag with us and we will make all necessary changes on our end. You can send it to us using this contact form:

When we verify your Starter Site and you add it to Google Search Console, we will be able to identify a source of the problem.

Also, here you can find some tips and hints on how to make your site indexed by Google, please check:

If you have any further questions — feel free to contact us and ask. We are here to help.

Best regards,
Una Q.
Ecwid Support Team
Reply With Quote
Old 01-14-2018, 12:10 PM
Adrienne F1's Avatar
Adrienne F1 Adrienne F1 is offline
Join Date: Dec 2017
Posts: 3


I have the same problem. My site is not indexed on Google.

Can someone from Ecwid please check and assist?

Thank you.
Reply With Quote

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT. The time now is 03:55 PM.
Powered by vBulletin® Version 3.8.11. Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.