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Old 11-12-2017, 09:45 AM
KonradO's Avatar
KonradO is offline
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FaceBook - Our store is temporarily unavailable. Please try again later.


Hello,

I had my store working correctly until by mistake store from second ecwid account got linked to my page. I deleted the second ecwid account and store and now I am not able to restore my original store to the facebook. I keep getting Our store is temporarily unavailable. Please try again later.

here is the link: https://www.facebook.com/Mya-Interio.../251458316228/

Please help.
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Old 11-13-2017, 06:47 AM
Daria L.'s Avatar
Daria L. Daria L. is offline
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Quote:
Originally Posted by KonradO View Post
Hello,

I had my store working correctly until by mistake store from second ecwid account got linked to my page. I deleted the second ecwid account and store and now I am not able to restore my original store to the facebook. I keep getting Our store is temporarily unavailable. Please try again later.

here is the link: https://www.facebook.com/Mya-Interio.../251458316228/

Please help.
Hello,

thanks for your message!

I checked your Facebook page, which is: https://www.facebook.com/Mya-Interio.../251458316228/ and as I see you have already added your new Ecwid account to it, this is store ID 12491172:



Now I'd suggest deleting sample products from your store and upload your items instead. These demo products are added to every Ecwid store so that new users can test and see how their Ecwid store will look like with products and categories. You can easily remove them in your Ecwid Control Panel-> Catalog -> Products:



Also, refer to this article to learn more how to change the Facebook store settings or connect a different store to a Facebook page: https://support.ecwid.com/hc/en-us/a...kstoresettings

Hope this helps!
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