Old 03-31-2018, 02:16 PM
Jamie Irvine1's Avatar
Jamie Irvine1 is offline
Junior Member
Join Date: Mar 2018
Posts: 1

Additional Item Options not showing up!

I have added size options to the item 'Cosmic Dawn Poster' but these size options do not show up when I go into the store and click on the item. Any advice?


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Old 04-02-2018, 11:53 AM
Scully's Avatar
Scully Scully is offline
Ecwid Team
Join Date: Nov 2016
Posts: 156

Hello Jamie,

Alex is here, Ecwid team. Thanks for contacting us!

I've checked your account (ID 13551098): there is an option enabled that makes the product options hidden. To make them visible, please do the following:

– In Ecwid Control Panel go to Design.
– Scroll down till the Sidebar section, and enable "Product Options" (check the screenshot below).

As soon as you enable it, the options will be available for selection.

Hope it helps. Let me know if any other questions arise.
Alexandra Scully,
Ecwid Customer Care Team
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item description, item options

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