#1  
Old 06-03-2018, 07:52 AM
Izhar's Avatar
Izhar is offline
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Join Date: Jan 2018
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Payment Problem with payUmoney


How can we help you?

i have payUmoney Payment gateway but when i am going to make payment it show the error from payUbiz


Please provide the link to your storefront

https://www.facebook.com/AsterCart-1.../251458316228/
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  #2  
Old 06-04-2018, 07:37 AM
Mary G.'s Avatar
Mary G. Mary G. is online now
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Join Date: Jan 2018
Posts: 19
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Quote:
Originally Posted by Izhar View Post
How can we help you?

i have payUmoney Payment gateway but when i am going to make payment it show the error from payUbiz


Please provide the link to your storefront

https://www.facebook.com/AsterCart-1.../251458316228/
Hello,

It's Mary from Ecwid Customer Care team. Thank you for contacting us.

The PayU Money account can be set up with steps described in this article: PayU Money

I've opened a link to a Facebook Store, added several items to a cart. Then I went to checkout. Indeed, when I select a PayU Money payment method I see the following error message:



I've checked the system and there is an account connected to this Facebook Store. I've looked through the account's payment settings. There are three payment methods added and at the moment only one is enabled (PayU Money). This payment method is fully set up, a Merchant key and Salt are indicated correctly.

I also see that a test mode is enabled. The checkout will work with no errors if the test mode is disabled.

Please, untick the selection 'Send transactions to test server (no charges).':


That's it. Hope this information helps!
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