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  #1  
Old 06-25-2017, 02:22 PM
Bernard Smith's Avatar
Bernard Smith is offline
 
Join Date: Jul 2016
Posts: 1
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PayPal IPN failing


How can we help you?
I received the following email notice from PayPal:
Please check your server that handles PayPal Instant Payment Notifications (IPN). IPNs sent to the following URL(s) are failing:

http://www.fulloflifefarm.com/store/ipn/

If you do not recognize this URL, you may be using a service provider that is using IPN on your behalf. Please contact your service provider with the above information. If this problem continues, IPNs may be disabled for your account.

Thank you for your prompt attention to this issue.

Thanks,

PayPal
Is there a problem with my site?

Link to storefront: http://www.fulloflifefarm.com/store/..._Products.html
  #2  
Old 06-26-2017, 07:07 AM
Antea's Avatar
Antea Antea is offline
Ecwid Team
 
Join Date: Nov 2015
Posts: 381
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Hello!
I'm Anna, Ecwid team, thank you for the message!

From what I can see, right now the URL PayPal sends the instant payment notifications (IPN) to is not valid and returns 404 error.
I checked your Ecwid account and I can see that you use PayPal Standard payment option. In order for this payment method to work properly in your store, the IPN should be set up correctly.
Thus, please, follow the steps below to check the settings of your PayPal account:

1) log in to your PayPal account and open Profile > Profile and Settings > My Selling tools page
2) find "Instant Payment Notifications" line and click "Update" > "Choose IPN Settings" button and select Receive IPN messages (Enabled) option.
3) paste the following URL to the "Notification URL" field: http://app.ecwid.com/paypalstandard/STOREID, where STOREID is your Ecwid account ID (how to find it).
4) save the changes.

As you do this, the IPNs should be delivered fine to Ecwid.

More details on how to setup PayPal Standard payment method in your store are provided in this article: https://support.ecwid.com/hc/en-us/a...#standardsetup

If you have any further questions, please feel free to contact us for help.

Kind regards,
__________________
Anna,
Ecwid Customer Care Team

More tips and hints on Ecwid use in our Help Center

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The information in this thread might be outdated
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