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Old 11-13-2017, 07:04 PM
Child of Bast's Avatar
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WP Storefront displaying "Sorry, the requested product is not available."


My last actions include duplicating a product and changing the storefront display to 3 columns rather than 2. I haven't had this problem before and everything else looks correct.

My other website where I run the same store with different products is working just fine.

Storefront: http://www.childofbast.com/services/

Thank you for your help!
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Old 11-13-2017, 07:46 PM
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Child of Bast Child of Bast is offline
 
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I fixed it by displaying root category, but I don't understand why the category won't show up. I should be able to display the category products instead of going to the root.
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Old 11-13-2017, 08:01 PM
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I fixed everything. For those who find this topic in the future with the same problem, try this:
In the Text editor, the code displayed a default product ID that linked to the category ID. Delete that number and it will display the category correctly!
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Old 11-20-2017, 02:25 PM
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Matt K Matt K is offline
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Hi,

This is Matt from the Ecwid team.

Sorry for the delayed response. We fixed this issue in the latest Wordpress plugin update. Please update your plugin to get this fixed. Now you can use the default category and/or the default product, everything should work fine.

I am sorry for the troubles caused by this.

Thanks,
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