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Old 09-28-2010, 09:30 PM
Loretta Crowder1's Avatar
Loretta Crowder1 is offline
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Issue When Uploading Video


I have a .avi video file I'm trying to upload and the size of the file is about 87mb. Every time I attempt to upload the video, it acts as if it's uploading, then it seems to just go back to the Ecwid upload file screen (as if I didn't do anything).

I've tried to upload the video twice so far and when it reaches about 2 hours into the upload, that's when the upload stops or "disappears" in my case. Any suggestions on what I could do to get this resolved?

Last edited by Loretta Crowder1; 09-28-2010 at 09:34 PM.
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Old 09-28-2010, 10:07 PM
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Qetzal Qetzal is offline
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Quote:
Originally Posted by Loretta Crowder1 View Post
I have a .avi video file I'm trying to upload and the size of the file is about 87mb. Every time I attempt to upload the video, it acts as if it's uploading, then it seems to just go back to the Ecwid upload file screen (as if I didn't do anything).

I've tried to upload the video twice so far and when it reaches about 2 hours into the upload, that's when the upload stops or "disappears" in my case. Any suggestions on what I could do to get this resolved?
Please report the problem to our bug-tracker, we will investigate the problem.

Also, can you upload a smaller file?
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