[Big Bear Tools]

Does anybody else see this error recurring in their php5_error_log file?

WordPress database error MySQL server has gone away for query SELECT * FROM wp_posts WHERE ID = 1420 LIMIT 1 made by require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), include('/themes/bigbeartoolsP/404.php'), get_header, locate_template, load_template, require_once('/themes/bigbeartoolsP/header.php'), dynamic_sidebar, call_user_func_array, WP_Widget->display_callback, EcwidSearchWidget->widget, get_page, get_post, WP_Post::get_instance

(FYI, ID=1420 in wp_posts is our "store" page with the required Ecwid code in it.)

Thanks,
Paul

[Maya]

Originally Posted by Paul Jubenvill

Does anybody else see this error recurring in their php5_error_log file?

WordPress database error MySQL server has gone away for query SELECT * FROM wp_posts WHERE ID = 1420 LIMIT 1 made by require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), include('/themes/bigbeartoolsP/404.php'), get_header, locate_template, load_template, require_once('/themes/bigbeartoolsP/header.php'), dynamic_sidebar, call_user_func_array, WP_Widget->display_callback, EcwidSearchWidget->widget, get_page, get_post, WP_Post::get_instance

(FYI, ID=1420 in wp_posts is our "store" page with the required Ecwid code in it.)

Thanks,
Paul

Hello Paul,

I have checked your store and as far as I can see Ecwid plugin for Wordpress works properly now: http://bigbeartools.com/store/#!/~/c...=0&sort=normal

However, store content has been hidden by custom code in your CSS theme in Ecwid control panel -> System Settings -> Desing -> CSS theme.

Could you, please, confirm if problem still exist and provide me with details how it can be reproduced?

Thank you.

[Big Bear Tools]

Hello Maya,
We don't get this error anymore.
Thank you!
Paul

[Wendy]

Originally Posted by Paul Jubenvill

Hello Maya,
We don't get this error anymore.
Thank you!
Paul

Hello Paul,
Thank you for the update!

We are glad to hear that the issue is solved. Please, feel free to contact us again if you have questions or need further assistance. We are always glad to help you!