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Old 04-26-2013, 01:47 AM
Leoni Nicholson's Avatar
Leoni Nicholson is offline
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thumbnail photo not updated - old image remains


I updated the photos in my products but the old front page thumbnail image remains. how do I get the new image to show up in my store. please explain in plain english as I am not all that tech savy.
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Old 04-26-2013, 11:22 AM
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Lanna Lanna is offline
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Quote:
Originally Posted by Leoni Nicholson View Post
I updated the photos in my products but the old front page thumbnail image remains. how do I get the new image to show up in my store. please explain in plain english as I am not all that tech savy.
Hi,

When you load an image to a product in Ecwid control panel, Catalog -> Products -> Product page, "Product images" section, - this image (and its thumbnail) is immediately shown up in the store front,
Please, let me know the title of this product, or a link to this product in your store. We'll look into the problem.
Also could you take a screenshot of the page with this product? You can attach it to your message here (click on 'Go advanced' button underneath the reply form).

Look forward to hearing from you.
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