URGENT: Code of Single product widget does not work anymore in WIX!(since your update?)

Manouche · #1 03-06-2014, 04:04 PM

Hi, I hope you can answer this question fast, because I really need to go live with my website today.

On several pages of my WIX site I use the single product widget. It used to work perfectly, but now I just updated the HTML-codes from ECWID (because I changed some content of the products) I get an error in WIx, saying:

This document doesn't contain the requires <body> and <body> tags. Thus your ECWID store can not be loaded (..)

If I delete some of the first few lines, it seemed to be working for one of the products, but not for all of the products.

The code used to start with:
<div class='ecwid-Product'><form>

Now it starts with:
<script type="text/javascript" src="http://app.ecwid.com/script.js?4167392" charset="utf-8"></script>

HELP!!! I need to add the products and go live, so please help out asap!

Liza P · #2 03-06-2014, 05:24 PM

Quote:

Originally Posted by Manouche

Hi, I hope you can answer this question fast, because I really need to go live with my website today.

On several pages of my WIX site I use the single product widget. It used to work perfectly, but now I just updated the HTML-codes from ECWID (because I changed some content of the products) I get an error in WIx, saying:

This document doesn't contain the requires <body> and <body> tags. Thus your ECWID store can not be loaded (..)

If I delete some of the first few lines, it seemed to be working for one of the products, but not for all of the products.

The code used to start with:
<div class='ecwid-Product'><form>

Now it starts with:
<script type="text/javascript" src="http://app.ecwid.com/script.js?4167392" charset="utf-8"></script>

HELP!!! I need to add the products and go live, so please help out asap!

Hello,

Thank you for contacting us.

The issue is caused by the usage of product HTML codes on separate pages Wix. You don't usually get this problem when you embed Ecwid widgets into a usual site. But specifically Wix site builder that you use to build your site allows embedding widgets via a special mechanism that is prone to this error. This problem on Wix sites was discussed on the forums and there’s a solution. Please refer to this forum thread, message from Pumpurum user: http://www.ecwid.com/forums/showthre...4709#post54709

Manouche · #3 03-06-2014, 05:41 PM

Ok, thanks, but so you know I've had this site for more than a month now and this problem did not exist yesterday, not the day before and al of the other 40 days I've been putting the widget on pages. So all of my 11 pages with the product widgets were viewable without problems or 'errors' ... Only since adding new code today this started to occur.

Look, this is how it looked after copy pasting, without adding <body> (in the last month):
http://www.stylectic.nl/#!test-antwerpen/c1k0c
(for other users reading this post, this URL is not a definite page yet, so do not try to book the hotel please. Thanks

)

Why did this change since today? I hope your advice will help and I will try to do that, but maybe it's good for ECWID to know this has been a completely new error that only started to exist as in one day. (So, since ECWID had an update yesterday, thought I would let you'll know) The thread you suggested is from a long time ago, so apparently it happened before.. However thought I'd let you know.

Best regards,

Liza P · #4 03-07-2014, 12:40 PM

Quote:

Originally Posted by Manouche

Ok, thanks, but so you know I've had this site for more than a month now and this problem did not exist yesterday, not the day before and al of the other 40 days I've been putting the widget on pages. So all of my 11 pages with the product widgets were viewable without problems or 'errors' ... Only since adding new code today this started to occur.

Look, this is how it looked after copy pasting, without adding <body> (in the last month):
http://www.stylectic.nl/#!test-antwerpen/c1k0c
(for other users reading this post, this URL is not a definite page yet, so do not try to book the hotel please. Thanks

)

Why did this change since today? I hope your advice will help and I will try to do that, but maybe it's good for ECWID to know this has been a completely new error that only started to exist as in one day. (So, since ECWID had an update yesterday, thought I would let you'll know) The thread you suggested is from a long time ago, so apparently it happened before.. However thought I'd let you know.

Best regards,

Hello,

Thank you for your report and for the provided details. I have forwarded this information to our engineers. They will investigate the issue. I will keep you updated of the progress.

john b miller · #5 03-11-2014, 04:42 PM

This widget HTML code is not working in my WP site. WHY DID IT CHANGE????? It worked just fine and now does not work at all!!

<script type="text/javascript" src="http://app.ecwid.com/script.js?839200" charset="utf-8"></script>
<div class="ecwid ecwid-SingleProduct ecwid-Product ecwid-Product-34793416" itemscope itemtype="http://schema.org/Product" data-single-product-id="34793416">
<div itemprop="picture"></div>
<div class="ecwid-title" itemprop="title"></div>
<div itemtype="http://schema.org/Offer" itemscope itemprop="offers"><div class="ecwid-productBrowser-price ecwid-price" itemprop="price"></div></div>
<div itemprop="options"></div>
<div itemprop="qty"></div>
<div itemprop="addtobag"></div>
</div>
<script type="text/javascript">xSingleProduct()</script>

This code below is the widget code that was previously used on my site and it does work so WHY was it changed? When will this problem be fixed? I can no longer add single widget items in with the new HTML code above because it does not populate the widget and is useless to my website sales!!! Please go back to the coding below!!

<div class="ecwid-Product"><form>
<div style="text-align: center; padding-bottom: 10px;"><script type="text/javascript" src="http://app.ecwid.com/script.js?839200"></script><script type="text/javascript">// <![CDATA[
xProductThumbnail('productid=17506786');
// ]]></script></div>
<div class="ecwid-productBrowser-head" style="text-align: center; padding-bottom: 15px; font: normal 20px tahoma, geneva, verdana, sans-serif;">VALENTE, CATERINA WITH A SONG IN MY HEART 9-CD & Book</div>
<div class="ecwid-productBrowser-price" style="text-align: center; padding-bottom: 15px;">$224.00</div>
<table border="0" align="center">
<tbody>
<tr>
<td class="ecwid" align="left"></td>
</tr>
</tbody>
</table>
<div style="text-align: center;"><script type="text/javascript" src="http://app.ecwid.com/script.js?839200"></script><script type="text/javascript">// <![CDATA[
xAddToBag('productid=17506786');
// ]]></script></div>
</form></div>

Liza P · #6 03-19-2014, 11:09 AM

Quote:

Originally Posted by john b miller

This widget HTML code is not working in my WP site. WHY DID IT CHANGE????? It worked just fine and now does not work at all!!

<script type="text/javascript" src="http://app.ecwid.com/script.js?839200" charset="utf-8"></script>
<div class="ecwid ecwid-SingleProduct ecwid-Product ecwid-Product-34793416" itemscope itemtype="http://schema.org/Product" data-single-product-id="34793416">
<div itemprop="picture"></div>
<div class="ecwid-title" itemprop="title"></div>
<div itemtype="http://schema.org/Offer" itemscope itemprop="offers"><div class="ecwid-productBrowser-price ecwid-price" itemprop="price"></div></div>
<div itemprop="options"></div>
<div itemprop="qty"></div>
<div itemprop="addtobag"></div>
</div>
<script type="text/javascript">xSingleProduct()</script>

This code below is the widget code that was previously used on my site and it does work so WHY was it changed? When will this problem be fixed? I can no longer add single widget items in with the new HTML code above because it does not populate the widget and is useless to my website sales!!! Please go back to the coding below!!

<div class="ecwid-Product"><form>
<div style="text-align: center; padding-bottom: 10px;"><script type="text/javascript" src="http://app.ecwid.com/script.js?839200"></script><script type="text/javascript">// <![CDATA[
xProductThumbnail('productid=17506786');
// ]]></script></div>
<div class="ecwid-productBrowser-head" style="text-align: center; padding-bottom: 15px; font: normal 20px tahoma, geneva, verdana, sans-serif;">VALENTE, CATERINA WITH A SONG IN MY HEART 9-CD & Book</div>
<div class="ecwid-productBrowser-price" style="text-align: center; padding-bottom: 15px;">$224.00</div>
<table border="0" align="center">
<tbody>
<tr>
<td class="ecwid" align="left"></td>
</tr>
</tbody>
</table>
<div style="text-align: center;"><script type="text/javascript" src="http://app.ecwid.com/script.js?839200"></script><script type="text/javascript">// <![CDATA[
xAddToBag('productid=17506786');
// ]]></script></div>
</form></div>

Hello,

Sorry for the delay.

Please, post here the URL of the page where I can check this issue so that I could see what exactly is causing it and how it can be fixed.

Thank you in advance.

Megan Behan1 · #7 03-26-2014, 02:37 AM

The widget code is loaded into all of these, but NONE are showing with this new code.
:-(

http://groovitnola.com/albums/ella-f...mport/#content

http://groovitnola.com/albums/aretha...mport/#content

http://groovitnola.com/albums/wilson...orner/#content

http://groovitnola.com/albums/serge-...corner-import/

Liza P · #8 03-26-2014, 11:27 AM

Quote:

Originally Posted by Megan Behan1

The widget code is loaded into all of these, but NONE are showing with this new code.
:-(

http://groovitnola.com/albums/ella-f...mport/#content

http://groovitnola.com/albums/aretha...mport/#content

http://groovitnola.com/albums/wilson...orner/#content

http://groovitnola.com/albums/serge-...corner-import/

Hello,

Thank you for the links. The products are not displayed on these pages, because your store is closed for maintenance. For the products to be displayed you need to open your store. This can be done in your control panel on the System settings -> General -> Store profile page -> 'Open store' button

Please, let me know if you have any questions.

john b miller · #9 03-27-2014, 10:48 PM

I have turned the store back on but the newly coded widgets are still not showing. We can't even see them in the preview box any more on the admin side when we copy the code. The old widget codes at least displayed something in the post area of WP.

We only closed the stores because the "new coded" widgets were not appearing and we didn't want people seeing the site until we fixed this problem.

http://musicbyemail.com/albums/clima...ecords-cd-dvd/ here is a link

this is the new code and it's not showing up

<div class="ecwid ecwid-SingleProduct ecwid-Product ecwid-Product-34448323" itemscope="" itemtype="http://schema.org/Product" data-single-product-id="34448323">
<div itemprop="picture"></div>
 
<div class="ecwid-title" itemprop="title"></div>
 
<div itemprop="offers" itemscope="" itemtype="http://schema.org/Offer"></div>
 
<div itemprop="options"></div>
 
<div itemprop="qty"></div>
 
<div itemprop="addtobag"></div>
</div>
<script type="text/javascript">// <![CDATA[
xSingleProduct()
// ]]></script>

Here is an example with the old code and it's showing up NO PROBLEM!! PLEASE HELP because both my sites need to remain off until you fix this broken new code!
http://musicbyemail.com/albums/worki...et-cd/#content

<div class="ecwid-Product"><form>
<div style="text-align: center; padding-bottom: 10px;"><script type="text/javascript" src="http://app.ecwid.com/script.js?839200"></script><script type="text/javascript">// <![CDATA[
xProductThumbnail('productid=20320380');
// ]]></script></div>
<div class="ecwid-productBrowser-head" style="text-align: center; padding-bottom: 15px; font: normal 20px tahoma, geneva, verdana, sans-serif;">DAVIS, MILES WORKIN' - CD</div>
<div class="ecwid-productBrowser-price" style="text-align: center; padding-bottom: 15px;">$18.00</div>
<table border="0" align="center">
<tbody>
<tr>
<td class="ecwid" align="left"></td>
</tr>
</tbody>
</table>
<div style="text-align: center;"><script type="text/javascript" src="http://app.ecwid.com/script.js?839200"></script><script type="text/javascript">// <![CDATA[
xAddToBag('productid=20320380');
// ]]></script></div>
</form></div>

Maya · #10 03-28-2014, 10:39 AM

Hello,

I have checked your single product widget code and found out that main Ecwid script that is responsible for Ecwid product displaying was missed there. That is why this script doesn't work properly.

Please, use following code to display single product on your page:

Code:

<div class="ecwid ecwid-SingleProduct ecwid-Product ecwid-Product-34448323" itemscope itemtype="http://schema.org/Product" data-single-product-id="34448323">
<div itemprop="picture"></div>
<div class="ecwid-title" itemprop="title"></div>
<div itemtype="http://schema.org/Offer" itemscope itemprop="offers"><div class="ecwid-productBrowser-price ecwid-price" itemprop="price"></div></div>
<div itemprop="options"></div>
<div itemprop="qty"></div>
<div itemprop="addtobag"></div>
</div>
<script type="text/javascript" src="http://app.ecwid.com/script.js?839200" charset="utf-8"></script>
<script type="text/javascript">xSingleProduct()</script>

Please, let me know about results.