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Old 08-17-2012, 12:44 PM
Peter Toner1's Avatar
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visibility of Add to Bag and Shopping Bag link


We have found on a machine using Windows XP and IE 8 that the Add to Bag doesn't show - where as on other computers with the same spec it does show. We are using html pages.

I read about not having too much .cc files - we now have it down to 3 - so could there be other factors why the Add to Bag is not showing on some computers

Site is www.gtolondon.com
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Old 08-17-2012, 03:06 PM
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Can you please give a URL address ofаthe exact page where that happens?
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Old 08-18-2012, 10:41 AM
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Hi
On this page

http://www.gtolondon.com/2011/carburatore-cufflinks/

Thanks in advance
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Old 08-21-2012, 06:27 AM
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Quote:
Originally Posted by Peter Toner1 View Post
Hi,

As far as I understand, the issue appears only on that exact computer (btw, I failed to reproduce it in IE8). Therefore it is most likely installed software that causes it. Can you please check if there is some special software installed on that computer? Probably, it is an antivirus or some browser extensions. Also, please try to check it in the simple-store version of your shop:
http://gto-london.ecwid.com/simple-store

Does the issue appear there as well?

Thank you.
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