[Tammie Wingert]

I have added a t-shirt to the site and added the option for size. I utilized the drop down list and clicked the "requires customer selection" box. After saving, the options do not display on the product. If you attempt to add the t-shirt to the cart it displays "please specify your option" but there is no way to do this. Can anyone advise? Thank you!

https://rushtonpta.ecwid.com/Rushton...irt-p113159169

[Mary G.]

Originally Posted by Tammie Wingert

I have added a t-shirt to the site and added the option for size. I utilized the drop-down list and clicked the "requires customer selection" box. After saving, the options do not display on the product. If you attempt to add the t-shirt to the cart it displays "please specify your option" but there is no way to do this. Can anyone advise? Thank you!

https://rushtonpta.ecwid.com/Rushton...irt-p113159169

Hello,

It's Mary from Ecwid Customer Care team. Thank you for your question.

Recently Ecwid has renewed a Design page in the control panel. The new page gives an opportunity for more advanced design customization. Here is a video of how new Design page looks: http://take.ms/OwfZ6

I've checked your store and I see that Product Options indeed do not display on the product details page. To display options, please, do the following:
1) Open Ecwid Control panel > Design
2) Scroll down to find a 'Sidebar' section.
3) Tick the box "Product options" to display them on the product details page. The changes will immediately display in the preview on the right.


Hope this information helps!

Kind regards,