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Old 10-24-2017, 01:37 PM
BJH's Avatar
BJH is offline
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Advertise PayPal Credit Financing error


Everytime I try to setup Paypal Credit financing I get an error saying "PayPal's response: Invalid PayPal account" I have had a business account with paypal for a number of years now. Has anyone had this issue? I am also posting to paypal as well in hopes of getting this issue solved! Thank you all!
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  #2  
Old 10-25-2017, 12:56 PM
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Daria Sh. Daria Sh. is offline
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Quote:
Originally Posted by BJH View Post
Everytime I try to setup Paypal Credit financing I get an error saying "PayPal's response: Invalid PayPal account" I have had a business account with paypal for a number of years now. Has anyone had this issue? I am also posting to paypal as well in hopes of getting this issue solved! Thank you all!
Hi,

It’s Daria from Ecwid Customer Care team. I'm sorry that you've faced this error!

This error would usually display if the PayPal account you are connecting isn't eligible for activating PayPal Credit Financing. You may want to contact PayPal support so that they checked if your account can really offer it. See how to reach them here: https://www.paypal.com/us/selfhelp/a...ervice-FAQ1920

If the issue persists, feel free to write back. We will also need to find your Ecwid account. Can you send us your store ID? It’s in the left bottom corner of the control panel. If you don’t see it, send any of these details:

– the email address that you use to log into your control panel.
– the link to your store.
– the name of your store.

Let me know the results. Thanks!
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