The information in this thread might be outdated
If the solution did not help, please, check our Help Portal or contact Ecwid Team.
 
 
Thread Tools Display Modes
  #1  
Old 11-09-2009, 11:06 AM
Ecwid Made Easy.com's Avatar
Ecwid Made Easy.com is offline
Senior Member
 
Join Date: Oct 2009
Posts: 307
Default

Packaging Weight And Shipping Charges


I have now been working on two shops and the one thing I have trouble on is calculating the total weight of the order to include packaging.

Here is an example:

Product A - weighs 85 grams
Product B - weighs 60 grams

The total weight of the packaging is 200 grams.


Now I could add the weight of the packaging to each product:

Product A - now weighs 285 grams
Product B - now weighs 260 grams

This is fine if a customer orders a single product.

However if they order both products their total order will be calculated as 545 grams, when really the actual weight of the order and packaging is only 345 grams, a postal bracket lower.


Does anybody know of a way round this.
  #2  
Old 11-10-2009, 02:15 PM
Qetzal's Avatar
Qetzal Qetzal is online now
Ecwid Team
 
Join Date: Sep 2009
Posts: 10,847
Default

Currently I don't see a smart solution for this issue.
Do you use the user-defined shipping rates or not?
__________________
Eugene K.
Ecwid Team

@ecwid | Facebook | Ecwid Knowledge Base
  #3  
Old 11-27-2010, 05:36 PM
stacy.phillips's Avatar
stacy.phillips stacy.phillips is offline
Junior Member
 
Join Date: Oct 2010
Posts: 10
Default

Has this been fixed yet? If not, this should be addressed immediately. It is absolutely essential.

Shipping price for an order should be:

(weight of all items) + (weight of packaging for the order) + (handling costs)

Right now we can choose Global Plus Fixed Rate as the shipping option for an item. It should be Global Plus Fixed rate for an ORDER.
  #4  
Old 11-28-2010, 01:30 AM
Mike C's Avatar
Mike C Mike C is offline
Senior Member
 
Join Date: Oct 2010
Location: USA
Posts: 479
Send a message via AIM to Mike C Send a message via Yahoo to Mike C
Default

The easiest fix for this issue would be to have a setting for packaging weight, i.e., all orders have an extra X ounces/grams, whatever, to them to cover the weight for the packaging. Eugene, is this on the roadmap?
  #5  
Old 11-28-2010, 12:30 PM
darren's Avatar
darren darren is offline
Junior Member
 
Join Date: Nov 2009
Posts: 29
Default

I agree with Mike...an alternative (if you are doing your own custom shipping rates) is to add a small increase to these rates to cover your packaging materials.
  #6  
Old 11-28-2010, 05:41 PM
Mike C's Avatar
Mike C Mike C is offline
Senior Member
 
Join Date: Oct 2010
Location: USA
Posts: 479
Send a message via AIM to Mike C Send a message via Yahoo to Mike C
Default

It's not so much the extra cost that matters, it's the weight. Especially (when?) Ecwid is supported by an order processing program like Webgility's eCommerceConnector, it's really important to have correct order weight for automation..
  #7  
Old 11-29-2010, 03:10 PM
Qetzal's Avatar
Qetzal Qetzal is online now
Ecwid Team
 
Join Date: Sep 2009
Posts: 10,847
Default

Quote:
Originally Posted by Mike C View Post
The easiest fix for this issue would be to have a setting for packaging weight, i.e., all orders have an extra X ounces/grams, whatever, to them to cover the weight for the packaging. Eugene, is this on the roadmap?
It isn't clear still, what is the best way to implement this feature. Should the weight be assigned per shipping method or per order?
__________________
Eugene K.
Ecwid Team

@ecwid | Facebook | Ecwid Knowledge Base
  #8  
Old 11-29-2010, 03:44 PM
Mike C's Avatar
Mike C Mike C is offline
Senior Member
 
Join Date: Oct 2010
Location: USA
Posts: 479
Send a message via AIM to Mike C Send a message via Yahoo to Mike C
Default

Well, I would think per order, but then again, if someone is using user-defined methods, it could be useful to have per method as well. But it's mainly for the carrier methods because those are exact rates that are returned by services like USPS. So if I input exact product weights, then right now, the total weight of the order when it ships will be a little more because of the packaging.

For example:
Products of order weigh 8oz.
With packaging, the weight might go up to 10 or 11oz and with USPS, every weight up to 13oz is a different price so it will be incorrect. Especially with International shipping. We can go up to 4 lbs for USPS First Class Int'l and every weight is a different price so it can make a difference.

You can't just increase the weight of the products because if they order multiple products, then that will add a lot of unnecessary weight to the order..

So just an option that says something like:
Add ___ oz/lb/grams to orders for packaging.
We can always over estimate but it's never good to underestimate.

Make sense?
 
The information in this thread might be outdated
If the solution did not help, please, check our Help Portal or contact Ecwid Team.

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 03:30 AM.
Powered by vBulletin® Version 3.8.11. Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.