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Old 03-16-2013, 11:08 PM
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SHipping details problem


I tried ordering some stuff from my store and when it asked me for my Shipping Details it wouldn't let me type on the blanks. What do I have to do for this not to be a problem anymore?

Thank you!
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Old 03-18-2013, 10:14 AM
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Eugene Rimmer Eugene Rimmer is offline
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That doesn't happen on your simple store: https://app.ecwid.com/jsp/2077343/simple-store so the problem is clearly in the code of the site and not in anything else. We continue to look into what exactly causes that.
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Old 03-18-2013, 01:17 PM
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Julius Riera Julius Riera is offline
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Quote:
Originally Posted by Eugene Rimmer View Post
That doesn't happen on your simple store: https://app.ecwid.com/jsp/2077343/simple-store so the problem is clearly in the code of the site and not in anything else. We continue to look into what exactly causes that.
Oh ok. I use Tumblr as the host site and I'm not clearly sure where in the code is the problem.
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Old 03-18-2013, 02:05 PM
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Originally Posted by Julius Riera View Post
Oh ok. I use Tumblr as the host site and I'm not clearly sure where in the code is the problem.
Could you give me the link to your store?
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Old 03-18-2013, 11:08 PM
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Quote:
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Could you give me the link to your store?
It's elviejoracing.com/store
  #6  
Old 03-19-2013, 10:20 AM
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Eugene Rimmer Eugene Rimmer is offline
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That is something caused by the code of your Tumblr theme.

There is such a code in the source of every page on that site:
Code:
<body onkeydown="return false">
This opens the <body> element, necessary for every web page, and at the same time tells the browser to skip any keyboard events and not to react on them (notice, how you cannot scroll that site with the arrow keys on the keyboard - that's for the same reason). This does not seem to be a built-in part of the Tumblr itself, but rather something that the site owners added deliberately.

I'd recommend to remove this piece of code from the site's theme to allow the keyboard events. Then the store will work as expected.
 
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