The information in this thread might be outdated
If the solution did not help, please, check our Help Portal or contact Ecwid Team.
 
 
Thread Tools Display Modes
  #1  
Old 02-06-2014, 02:09 PM
Justin Spooner's Avatar
Justin Spooner is offline
Junior Member
 
Join Date: Feb 2014
Posts: 2
Default

Adobe Muse - Shopping cart scrolling behind header


I'm trying to incorporate a demo store into a website created in Adobe Muse, the problem I have is that the store is scrolling so it displays behind the header (defined in my master page) - it doesn't do it when you fist visit the page but once you click on an item or category the top of the store is hidden. Difficult to explain so here is the offending page:
http://newmediascene.com/demostore.html

Many thanks for your help.
Justin
  #2  
Old 02-07-2014, 04:56 PM
Maya's Avatar
Maya Maya is offline
Ecwid Team
 
Join Date: Feb 2010
Location: Ecwid headquarter
Posts: 5,876
Default

Hello Justin,

I have checked the store and it seems that Ecwid has a problem with correct scroll position in Google Chrome. I have reported our engineers about this problem and they will fix it as soon as possible.

As a temporary workaround, please, add following code:
Code:
<div id="ecwid_product_browser_scroller"></div>
right after <body> tag.

Please, try and let me know about results.
__________________
Maya N., Ecwid Team

------------------
Welcome to our new Help Center!
  #3  
Old 02-07-2014, 04:56 PM
Maya's Avatar
Maya Maya is offline
Ecwid Team
 
Join Date: Feb 2010
Location: Ecwid headquarter
Posts: 5,876
Default

Hello Justin,

I have checked the store and it seems that Ecwid has a problem with correct scroll position in Google Chrome. I have reported our engineers about this problem and they will fix it as soon as possible.

As a temporary workaround, please, add following code:
Code:
<div id="ecwid_product_browser_scroller"></div>
right after <body> tag.

Please, try and let me know about results.
__________________
Maya N., Ecwid Team

------------------
Welcome to our new Help Center!
  #4  
Old 02-10-2014, 01:50 PM
Justin Spooner's Avatar
Justin Spooner Justin Spooner is offline
Junior Member
 
Join Date: Feb 2014
Posts: 2
Default

Hi Maria

Due to the nature of Adobe Muse there is no direct access to the HTML code, HTML objects can only be added to the body in the WYSIWYG interface. Therefore although <div id="ecwid_product_browser_scroller"></div> can be added it doesn't resolve the problem. If the HTML is edited directly with software such as Dreamweaver it's possible to add the code at the start of the body tag but Muse overwrites it when you update the site so it's not really an option for Muse users.

I hope your engineers can get to the bottom of this problem as I hope to have a customer use Ecwid on their site.

Thanks,
Justin
  #5  
Old 02-12-2014, 01:54 PM
Maya's Avatar
Maya Maya is offline
Ecwid Team
 
Join Date: Feb 2010
Location: Ecwid headquarter
Posts: 5,876
Default

Quote:
Originally Posted by Justin Spooner View Post
Hi Maria

Due to the nature of Adobe Muse there is no direct access to the HTML code, HTML objects can only be added to the body in the WYSIWYG interface. Therefore although <div id="ecwid_product_browser_scroller"></div> can be added it doesn't resolve the problem. If the HTML is edited directly with software such as Dreamweaver it's possible to add the code at the start of the body tag but Muse overwrites it when you update the site so it's not really an option for Muse users.

I hope your engineers can get to the bottom of this problem as I hope to have a customer use Ecwid on their site.

Thanks,
Justin
Hello Justin,

Our engineers are working on solution in this very moment. Link to the page with your store installation would be very useful. Could you restore this page: http://newmediascene.com/demostore.html ?

It will help us a lot.

Thank you in advance.
__________________
Maya N., Ecwid Team

------------------
Welcome to our new Help Center!
  #6  
Old 03-15-2014, 03:21 AM
Best Dog Treats's Avatar
Best Dog Treats Best Dog Treats is offline
 
Join Date: Mar 2014
Posts: 1
Default

Just a final note to Maya and Justin.

This Code rocks! You saved my day and I don`t actually see it as a temporary fix but a solid solution. Thanks. Justin, just create a background rectangle which is usually the size of the section , your anchor aligned with the top, then while selected, add a block of html just as you did when adding ecwid... insert code and you are done.
Easy money.

Bman.
The Following 2 Users Say Thank You to Best Dog Treats For This Useful Post:
Matt Ecwid (03-31-2014), Vlad_R (03-17-2014)
  #7  
Old 05-27-2014, 03:34 PM
Julia Kolb's Avatar
Julia Kolb Julia Kolb is offline
Junior Member
 
Join Date: May 2014
Posts: 1
Default

Dear ECWID Team: Its May 27 and i now got the same issue as the User «Best Dog Treats». I importer HTML-Code from ECWID Store into Adobe MUSE CC. In CHROME and SAFARI (on Mac OSX) after adding a product to buy, the Shopping-Cart-Icon appears and stays always on the side – moveable! What can I do? I don't need this shopping-cart at all.

http://limoncino-giulietta.businesscatalyst.com/ (prerelease)
  #8  
Old 05-30-2014, 01:12 PM
Maya's Avatar
Maya Maya is offline
Ecwid Team
 
Join Date: Feb 2010
Location: Ecwid headquarter
Posts: 5,876
Default

Quote:
Originally Posted by Julia Kolb View Post
Dear ECWID Team: Its May 27 and i now got the same issue as the User «Best Dog Treats». I importer HTML-Code from ECWID Store into Adobe MUSE CC. In CHROME and SAFARI (on Mac OSX) after adding a product to buy, the Shopping-Cart-Icon appears and stays always on the side – moveable! What can I do? I don't need this shopping-cart at all.

http://limoncino-giulietta.businesscatalyst.com/ (prerelease)
Hello,

You can easily hide floating minicart block using following code:
Code:
div.ecwid-minicart-floating {
    display: none;
}
This code should be pasted into your custom CSS theme in Ecwid control pane -> System Settings -> Design page.

Good luck!
__________________
Maya N., Ecwid Team

------------------
Welcome to our new Help Center!
  #9  
Old 07-06-2014, 04:27 PM
Wendy Park's Avatar
Wendy Park Wendy Park is offline
Junior Member
 
Join Date: May 2014
Posts: 7
Default

Hi Maya,

I have the same problem as Justin but can`t seem to re-create the solution Best Dog Treats suggests to add the code <div id="ecwid_product_browser_scroller"></div>

Can you help?

My site is via Moonfruit and it is www.lip-balms.co.uk

Fingers crossed!

Thanks
Wendy

Hi,

Can anyone help me with my shop page problem?

"I have the same problem as Justin but can`t seem to re-create the solution Best Dog Treats suggests to add the code <div id="ecwid_product_browser_scroller"></div>"

Thanks
Wendy

Last edited by Liza; 07-07-2014 at 06:24 AM.
  #10  
Old 07-11-2014, 07:46 AM
Wendy Park's Avatar
Wendy Park Wendy Park is offline
Junior Member
 
Join Date: May 2014
Posts: 7
Default My header is missing on shop page - Why?

My header is missing on shop page - Why?

http://www.lip-balms.co.uk/shop/4584750137

On all my other pages the master head stays put.

I have searched the forum and tried the fixes but I can`t get to the HTML of my site (Moonfruit run it).

Could someone help me with this?

Many thanks
Wendy
 
The information in this thread might be outdated
If the solution did not help, please, check our Help Portal or contact Ecwid Team.

Tags
adobe muse, header, scrolling

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 01:09 PM.
Powered by vBulletin® Version 3.8.11. Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.