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Old 09-18-2018, 10:52 AM
Charlie H.'s Avatar
Charlie H. Charlie H. is offline
Ecwid Team
Join Date: Nov 2016
Posts: 283

Originally Posted by AYISSI JOACHIM View Post

I am unable to receive payments via PayPal as well. This is a new store and have not received any payments as yet, upon testing the PayPal, discovered that it does not work. The link to my store is :

This is Charlie, Ecwid customer care.

I see, that you copied the message of the previous poster, so I'm going to presume, that you have the same problem.

I've inspected your store:

I've looked into your PayPal settings, and see that you have enabled a Sandbox mode in your PayPal settings. See:

Sandbox mode is basically the test mode. No real transactions.

Please, go ahead and disable the Sandbox mode in your Ecwid Control Panel > Settings > Payment > PayPal > Actions > Edit > Advanced settings > Sandbox Mode.

Once you do that, you will be able to receive real transactions.

Thank you!
Ecwid Customer Care Team
The Following User Says Thank You to Charlie H. For This Useful Post:
Cara Menendez (11-05-2018)

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