The information in this thread might be outdated
If the solution did not help, please, check our Help Portal or contact Ecwid Team.
 
 
Thread Tools Display Modes
  #1  
Old 01-31-2018, 08:57 AM
Ascenta Fields's Avatar
Ascenta Fields is offline
 
Join Date: Jan 2018
Posts: 2
Default

I am unable to add volume discount.


https://www.ascentaholistichealing.com/online-store


This is the store url. I have a starter plan and it include "Coupons and volume discounts capabilities to attract and retain customers"

I am unable to put volume discount. It says I need to upgrade plan to professional. I just wanted to know why It is written on starter plan, If it doesn't work.
  #2  
Old 01-31-2018, 03:04 PM
Antea's Avatar
Antea Antea is offline
Ecwid Team
 
Join Date: Nov 2015
Posts: 381
Default

Hello!
This is Anna with Ecwid team, thank you for the message.

The volume discount option (such as adding discounts based on order subtotal, for example) is indeed available on the Ecwid Professional plan for Wix. I have already passed the details on this case to our engineers and the pricing page for the Ecwid accounts registered through Wix will be updated in the nearest future. I'm sorry for any confusion caused by this situation and thank you for pointing our attention to this matter.

Using the Ecwid Starter plan for Wix you can still offer several different types of discounts to your customers, such as:

- Discount Coupons
- Bulk Discount Pricing

If you have any further questions, please feel free to contact us for help.
Kind regards,
__________________
Anna,
Ecwid Customer Care Team

More tips and hints on Ecwid use in our Help Center

Please click Thanks if my reply helped you.
  #3  
Old 02-01-2018, 10:01 AM
Ascenta Fields's Avatar
Ascenta Fields Ascenta Fields is offline
 
Join Date: Jan 2018
Posts: 2
Default

I am seeing only coupon option, where can I see the bulk discount option. Please advice.
  #4  
Old 02-02-2018, 12:41 PM
Charlie H.'s Avatar
Charlie H. Charlie H. is offline
Ecwid Team
 
Join Date: Nov 2016
Posts: 283
Default

Hello,

This is Ecwid customer care. My name is Charlie.

You can go to your Control Panel > Catalog > Products > choose product > and then click on this little arrow down button near the price: http://take.ms/oTHcy

The Bulk Pricing range will unfold.

Hope, this helps.
__________________
Charlie,
Ecwid Customer Care Team
 
The information in this thread might be outdated
If the solution did not help, please, check our Help Portal or contact Ecwid Team.

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 08:17 AM.
Powered by vBulletin® Version 3.8.11. Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.