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  #1  
Old 08-28-2014, 12:21 PM
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Since last update if i enable ecwid pluggin site is terribly slow


Yes... Since your last update, if i enable ecwid pluggin in my site, its terribly slow... i'm sure is your pluggin problem (not my site problem as you say an other users in the forum)... if i'm deactivate pluggin, my site run much more fast again !!!
  #2  
Old 08-29-2014, 07:26 AM
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Matt Ecwid Matt Ecwid is offline
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Quote:
Originally Posted by REPOSTAR View Post
Yes... Since your last update, if i enable ecwid pluggin in my site, its terribly slow... i'm sure is your pluggin problem (not my site problem as you say an other users in the forum)... if i'm deactivate pluggin, my site run much more fast again !!!
Hello,

Thank you for the message. We're sorry you faced this issue and would happy to help you with fixing it.

We tested our plugin on our local servers and on several live sites - everything works fast for us. Although we don't reproduce the behavior you reported, the issue could still be caused by some bug in the plugin, e.g. if it's conflicting with your server environment. So, we would like to find the root cause of the issue and fix it.

I just dropped a line to your email. Please check.

Look forward to your reply.

Thanks.
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  #3  
Old 09-04-2014, 10:06 AM
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Default pluggin environment run

Hello,

I Sorry, but your email not arrived to me. I see your post today. Thank for your reply. I run the pluggin under Wordpress 3.9.2

Pluggins installed:

Akismet 3.0.2
Easy Contact Forms 1.4.9
Ecwid Shopping Cart 2.5
Fast Secure Contact Form 4.0.26
File Away 2.3.1
Google Analytics 1.0.5
Google Analytics y la ley de Cookies 1.4
Maps Marker Pro ® 1.8.1
PC Hide Pages 1.4
Remove Dashboard Access 1.1.1
Uber Login Logo 1.5.0
WordPress Access Control 4.0.8
WPtouch Mobile Plugin 3.4.8

If Ecwid is active and any page is try to load, delay a lot... but if in a middle of load i press stop button, then page appear instantly !!
  #4  
Old 09-10-2014, 09:17 AM
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Matt Ecwid Matt Ecwid is offline
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Quote:
Originally Posted by REPOSTAR View Post
Hello,

I Sorry, but your email not arrived to me. I see your post today. Thank for your reply. I run the pluggin under Wordpress 3.9.2

Pluggins installed:

Akismet 3.0.2
Easy Contact Forms 1.4.9
Ecwid Shopping Cart 2.5
Fast Secure Contact Form 4.0.26
File Away 2.3.1
Google Analytics 1.0.5
Google Analytics y la ley de Cookies 1.4
Maps Marker Pro ® 1.8.1
PC Hide Pages 1.4
Remove Dashboard Access 1.1.1
Uber Login Logo 1.5.0
WordPress Access Control 4.0.8
WPtouch Mobile Plugin 3.4.8

If Ecwid is active and any page is try to load, delay a lot... but if in a middle of load i press stop button, then page appear instantly !!
Hi,

Thank you for the update.

The thing is we need to know some details about your site configuration and, probably, a temporary access to your WP admin backend in order to investigate the issue. Thus it would be better to continue via email.

I sent a message to your email address (t***e@repostar.com). Please check the inbox and spam folders. If the message is not there, please let me know what email I should contact you at.

Thank you in advance.
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  #5  
Old 09-15-2014, 09:19 AM
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Matt Ecwid Matt Ecwid is offline
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Hi,

Did you receive my email?
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