[Bellefleur Lingerie]

Hello, my online store is not working on iphones. It just shows up with a blank white screen! HELP!!! I have an event that we are trying to sell tickets for through this site and we are losing so many sales due to people not being able to view or purchase on their phones!!!
Lindsey

[Daria Sh.]

Originally Posted by Bellefleur Lingerie

Hello, my online store is not working on iphones. It just shows up with a blank white screen! HELP!!! I have an event that we are trying to sell tickets for through this site and we are losing so many sales due to people not being able to view or purchase on their phones!!!
Lindsey

Hi Lindsey,

Sorry to hear that you are facing such issue. We can see that you have also sent us an email with the question and we are currently working on it.

We'll send you the email with results as soon as we find out anything.

[river]

Originally Posted by Bellefleur Lingerie

Hello, my online store is not working on iphones. It just shows up with a blank white screen! HELP!!! I have an event that we are trying to sell tickets for through this site and we are losing so many sales due to people not being able to view or purchase on their phones!!!
Lindsey

The issue was resolved via email.

Just for everyone else who might experience the same issue while using Parallels Presense Builder, here's the solution:

The issue was caused by a conflict in a script called "CSS browser selector" in the source code of the website and a pretty old jQuery library v1.7.

Removing either of these two lines from the code of the website does the trick:

<script src="../js/css_browser_selector.js"></script>
<script type="text/javascript" src="../components/jquery/jquery.min.js?ac=11.5.9_2013111517"></script>

Of course, feel free to post here or send us an email if you need any help from our end.