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  #1  
Old 09-24-2014, 10:13 PM
Caveman Woodworks's Avatar
Caveman Woodworks is offline
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Starter Site redirection error


When I changed my store name at the Starter Site prompt, I made a mistake with spelling and made it "caveman-workworks". Everything worked fine and if someone type my original http://store5592095.ecwid.com/ took me to the correct page or the new caveman-workworks.ecwid.com/ they ended up at my store.

When I changed the spelling to read caveman-woodworks, now http://store5592095.ecwid.com/ gives me a message that caveman-workworks is available.

Is there a way to reset it so I can correct the name and my original http://store5592095.ecwid.com/ store id will take it to the correct page, since it is already published on several sites.

Any advise would be appreciated.
  #2  
Old 09-26-2014, 09:37 AM
Rick G's Avatar
Rick G Rick G is offline
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Hi,

I checked your starter site and it is redirected correctly
from http://store5592095.ecwid.com/ to http://caveman-woodworks.ecwid.com/

When you change the URL of your starter site to something else on subdomain ecwid.com, the changes are applied instantly. If you change the URL to subdomain on your own domain, these changes can take up to 24 hours.

Please let me know if you have any further questions.
Thank you.
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  #3  
Old 09-26-2014, 12:35 PM
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Caveman Woodworks Caveman Woodworks is offline
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Default Thank you

I guess I didn't wait long enough. Thanks it is working...
The Following User Says Thank You to Caveman Woodworks For This Useful Post:
Liza P (09-29-2014)
 
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