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Old 06-27-2014, 03:17 PM
T.R.U. Ball's Avatar
T.R.U. Ball is offline
 
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New Anti Virus no notificaitons


We recently had some changes to our antivirus and it blocked the notification@ecwid.com emails. We then put that address on our safe list but still nothing? What else can I do?
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Old 07-01-2014, 10:18 AM
Liza P's Avatar
Liza P Liza P is offline
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Quote:
Originally Posted by T.R.U. Ball View Post
We recently had some changes to our antivirus and it blocked the notification@ecwid.com emails. We then put that address on our safe list but still nothing? What else can I do?
Hello,

As I explained in this post, your email address was put on the rejection list by our mail server after a few unsuccessful attempts to deliver the notifications to your address.

I have now removed your email address from the rejection list, so you should start receiving email from Ecwid again.
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