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  #1  
Old 02-17-2018, 03:41 AM
LBSO-FB's Avatar
LBSO-FB is offline
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Join Date: Feb 2013
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Color Options and PayPal


I'm on the venture plan.

laundrybagstore.com

The SKU # and product description is passed to PayPal/IPN but not the color option.

Is there any reason why the Color option is not passed?

I print the packing slips from Ecwid anyway as they're much better, but it would be nice to see the color option when viewing the order via a paypal account.
  #2  
Old 02-28-2018, 02:21 PM
Una Q's Avatar
Una Q Una Q is offline
Ecwid Team
 
Join Date: Nov 2016
Posts: 151
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Hello!

This is Una from Ecwid Customer Care team. Thank you for reaching out.

At the moment product options are not transferred to PayPal, I’m very sorry about that. Our developers are already aware of this issue and actively working on the fix. We will let you know as soon as the fix is rolled out.

If you have any further questions, please feel free to ask. We are here to help.

Best regards,
Una Q.
Ecwid Support Team
  #3  
Old 03-05-2018, 08:32 AM
Una Q's Avatar
Una Q Una Q is offline
Ecwid Team
 
Join Date: Nov 2016
Posts: 151
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Hi there!

I'm happy to inform you that our developers have fixed the issue and released the fix. Now product options are transferred to PayPal, you will notice it in your future orders.

If you have any questions or concerns, please feel free to contact us using this form: https://support.ecwid.com/hc/en-us/requests/new

Best regards,
Una Q.
Ecwid Support Team
 
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