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Old 02-07-2016, 02:15 PM
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How to increase your conversion rate using Chatra app


Chatra is a smart and cozy live chat app.
It helps to collect feedback, solve problems and deliver happiness to your customers.

Chatra also helps you boost sales:

  1. Real human beings (and real heroes) in chat help to increase loyalty.
    Use real names and photos instead of «Agent #1» and photo stock images.



  2. Chatra understands from whence your customers come from (by tracking the UTM-codes) and approaches them personally.



    It’s called a proactive chat invitation — this is how it works.



  3. Chat tool provides additional information for complicated and hard-to-sell items.
    If your customer has questions, he or she is likely to leave. Having a live chat feature helps you avoid it.



  4. Use the smart action to prevent the cart abandonment.
    Chat will pop up automatically if the user spends too much time on the check-out page.



  5. Live chat is a good way for collecting feedback and testing.
    Released a new feature? Want to learn what your customers think? Use Chatra. The app will also collect emails and names — that's good for segmenting your mailing list.



Install the Chatra app for your Ecwid shop here: https://www.ecwid.com/blog/chatra-li...-business.html

Last edited by Chatra.io; 02-07-2016 at 02:50 PM.
The Following User Says Thank You to Chatra.io For This Useful Post:
Rick G (02-08-2016)
 
The information in this thread might be outdated
If the solution did not help, please, check our Help Portal or contact Ecwid Team.

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chat, chatra, conversion, live chat, support

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