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  #1  
Old 03-24-2017, 08:31 AM
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Dhon Tanada Dhon Tanada is offline
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Default missing Province/Region in billing address when using credit card Paypal checkout

Hi, I know that Paypal uses the shipping address on ecwid as it's billing address. But when I checkout using credit card on Paypal the Province/Region field is not filled up. Why? And how to make that field to autofill from the ecwid State/Province Shipping Address.
By the way I selected Philippines in country, as I saw that it depends on the country selected. Thanks.

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  #2  
Old 03-24-2017, 10:01 AM
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Dhon Tanada Dhon Tanada is offline
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Default Pay with debit or credit card billing address on Paypal checkout autofill from ecwid shipping address

Hi, is there a way that the billing address on Paypal checkout via credit card can be populated by the shipping address or billing address from ecwid?
How come when I input a zip code on shipping address it works, but when there is no zip code the billing address fields on Paypal credit card checkout are empty.
Is there any other solution for this, other than filling up zip code fields? How about countries that are not using zip codes?
Thanks.
  #3  
Old 03-28-2017, 11:59 AM
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Edward M. Edward M. is offline
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Hello,

Edward here, Ecwid Team.

Thank you very much for such detailed information.

I tested all the described issues in my test store and could reproduce them all.

I forwarded the information to our developers — they'll take a close look into these problems. Although, I can not provide you with the exact ETA. Firstly, we'll have to investigate if the PayPal integration allows making these changes.

If there any updates — I'll keep you posted.

Again, thank you for pointing this out.
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  #4  
Old 05-02-2017, 03:17 AM
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Dhon Tanada Dhon Tanada is offline
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Default

Quote:
Originally Posted by Edward M. View Post
Hello,

Edward here, Ecwid Team.

Thank you very much for such detailed information.

I tested all the described issues in my test store and could reproduce them all.

I forwarded the information to our developers — they'll take a close look into these problems. Although, I can not provide you with the exact ETA. Firstly, we'll have to investigate if the PayPal integration allows making these changes.

If there any updates — I'll keep you posted.

Again, thank you for pointing this out.
Hi Edward,

Thank you for attending on these issues I found, and it's been a month now since you answered this thread.

Is there any updates on these issue? Any progress?

Thank You,
Dhon
  #5  
Old 05-02-2017, 01:06 PM
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Wendy Wendy is offline
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Quote:
Originally Posted by Dhon Tanada View Post
Hi Edward,

Thank you for attending on these issues I found, and it's been a month now since you answered this thread.

Is there any updates on these issue? Any progress?

Thank You,
Dhon
Hello Dhon,

Thanks a lot for your message.

The fix for this issue is ready and now it should pass some tests. We will release the fix after successful tests.

We will let you know as soon as it's fixed. Thanks a lot for your continued patience!
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  #6  
Old 06-09-2017, 03:27 PM
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Edward M. Edward M. is offline
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Hi,

Edward here, Ecwid Team.

The fix has been already released and now there should be no problems with missing regions, states or postal codes.

I hope this information will be helpful.
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