[Steve Coppard]

Hi there,

I'm a brand new ecwid store...is it possible to create a digital product AND a physical product in the same store? I have some physical products and an e-book which is a paid PDF download, how can I do this? The setup process asked me to choose physical OR digital but not both?

Cheers
Steve
New Zealand

[Daria Sh.]

Originally Posted by Steve Coppard

Hi there,

I'm a brand new ecwid store...is it possible to create a digital product AND a physical product in the same store? I have some physical products and an e-book which is a paid PDF download, how can I do this? The setup process asked me to choose physical OR digital but not both?

Cheers
Steve
New Zealand

Hi Steve,

Thank you for contacting us.

Actually, you can sell in your Ecwid store physical and digital goods at the same time. Please, read how to create and sell E-goods in your store here https://help.ecwid.com/customer/portal/articles/1163931 If you want to know more about how Ecwid stores work, refer to this article https://help.ecwid.com/customer/portal/articles/1487636

Also, since you are on a paid plan, you can get support via email and in chats. You can contact us straight from your Control panel > click "Get help" in the right upper corner and select the way to contact us.

We'll be glad to help you if any new questions arise.