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Old 12-12-2017, 07:40 PM
Aleksandar Jovanov2's Avatar
Aleksandar Jovanov2 is offline
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how to withdraw the money


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Old 12-14-2017, 05:07 PM
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Alex Flint Alex Flint is offline
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Hi there,

It's Alex Flint from Ecwid Customer Care Team. Thanks for reaching us out. I'm here to help you.

Please, let me first tell you a few words on how payments are accepted in Ecwid. Ecwid doesn’t process payments itself. It relies on known and trusted payment gateways who are able to provide a necessary high security level for these operations. Thus, if you are accepting credit cards in your store via a payment gateway, all the transactions, that are processed through a gateway, go to your payment processor's account.

I see, that you use PayPal as a payment option in your store. This means, that you should withdraw your money in your PayPal account. Here I found an article for you on how to do this — https://www.paypal.com/bz/selfhelp/a...ccount-faq1737

Hope I was helpful. If you have any further questions, please, feel free to use this form to contact us via email — https://support.ecwid.com/hc/en-us/requests/new
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