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Old 06-07-2020, 02:04 PM
Ready4You's Avatar
Ready4You is offline
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Join Date: Jun 2020
Posts: 16

MOBILE APP - "My E-Shop" - Sound Alerts not working (on iOS)

MOBILE APP - "My E-Shop" iOS - The Settings notification lists 6 sound choices ... but someone forgot to add the sound files!! So all options simply have the iOS default "ping".

At the same time - we really need a way of chose a longer ring tone, or make it repeat multiple times.

Daniel Ready4You
Old 06-09-2020, 04:52 PM
Adam D.'s Avatar
Adam D. Adam D. is offline
Ecwid Team
Join Date: Jan 2018
Posts: 35

Hi Daniel,

The issue with the sounds notification should be resolved by now — please reinstall the app.

As for making a longer or repeated notification until the reaction from the mobile phone owner follows — great idea — thanks!

I've shared this with our mobile team. If there is news to it, we will let you know!
Ecwid Customer Care Team
Help Center

⬇ Please click Thanks if my reply helped you.
Old 06-09-2020, 04:56 PM
Ready4You's Avatar
Ready4You Ready4You is offline
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Join Date: Jun 2020
Posts: 16

Adam - I've deleted the iOS app "My e-shop" and re-downloaded it.
Still the same issue ... and ALL the notification sounds, and the same system default "ping"

The iOS app store has not been updated. And and current App Version is still 8.8 (running on iPhone)

Last edited by Ready4You; 06-09-2020 at 04:59 PM.

mobile app, mobile app development

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