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12-09-2014, 02:03 PM
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Join Date: Jul 2010
Posts: 33
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error on class??
Hi, I translate email html form, and I have one little problem:
I change Title from "Your Ordes Has Shipped" to "Votre commande est expédiée"
but this dont change.
and when I read the html form, I see:
"<td align="left" valign="top" style="padding-top: 12px" class="emailHeader emailTile">"
and I can not find the class emailTile, but just emailTitle
and "Your Order Has Shipped" is in this emailTitle
this is the problem?
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12-10-2014, 02:23 PM
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Ecwid Team
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Join Date: Nov 2014
Posts: 655
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Dear Daniel,
Thanks a lot for contacting us regarding our new html notifications! This is a brand new feature and we value your help a lot.
As for your question, we have checked the issue and there is no bug or misprint in the name of the class. You do not need to modify the classes for changing the subject of the notification email, you can change it in the “Subject” field (please see the screenshot: http://take.ms/eyMFa)
Hope my message helps you. Please let me know if you need further assistance.
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Clara
Ecwid Customer Care Team
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12-10-2014, 03:31 PM
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Thanks, Clara, but suject is good, but not the Title in message. see my screenshot
(and you can use my translation for other french costumers)
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12-10-2014, 03:34 PM
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12-10-2014, 03:37 PM
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Hi, clara forget my post. today, It's correct !! i dont change, and It's OK !!!
in can not understand, but thats good !!
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12-10-2014, 04:37 PM
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Ecwid Team
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Join Date: Nov 2014
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Dear Daniel,
Thanks a lot for your prompt reply!
I am very glad it is working all right now.
As it might be useful for other Ecwid users, I’d note that you can change this title in the “Order Shipped” email template, please see the screenshots: http://take.ms/O4zIT, http://take.ms/2KKQk
Please let me know if you need further help, it is my pleasure to answer.
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Clara
Ecwid Customer Care Team
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12-10-2014, 05:18 PM
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ok, Clara, I made some modifications, and, whitin a few days, I check if all my traslation are ok, and i said to you.
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12-12-2014, 11:57 AM
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Clara, my translation is good. I add just the store owner name, for customize all emails
it's better for the customer to know that talking to a person rather than an anonymous structure.
see, on order confirmation, line #318 & #319:
<!-- Store Owner Name -->
My Name<br/>
can you add $StoreOwnerName in your templates ?
and have you method, outside demo payment, for see the result of template?
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12-12-2014, 05:12 PM
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Ecwid Team
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Join Date: Nov 2014
Posts: 655
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Dear Daniel,
Thanks a lot for your message!
I totally agree it is a good idea to make your emails more personal by adding your name in the signature. You can do it right in the email templates where you made the translations, please see the screenshot: http://take.ms/eThuf
In the message it looks like this: http://take.ms/Nqx6e
As for seeing the template after you have changed it, we are planning to add the “Preview” for the messages. Now the only way to see the result is placing a test order.
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Clara
Ecwid Customer Care Team
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01-27-2015, 08:33 AM
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Ecwid Team
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Join Date: Nov 2014
Posts: 655
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Hello,
Just to let you know that we have added the preview and sending test message for the new HTML-notifications.
Please go to your Ecwid Control Panel > System Settings > Mail, click "Edit" near the message you want to change. When you have modifed something, you can preview the template, send test email and save the changes ( http://take.ms/dtFAc).
Thank you!
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Clara
Ecwid Customer Care Team
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