The information in this thread might be outdated
If the solution did not help, please, check our Help Portal or contact Ecwid Team.
 
 
Thread Tools Display Modes
  #1  
Old 02-23-2013, 10:53 AM
marketing.rungleela's Avatar
marketing.rungleela is offline
Junior Member
 
Join Date: Aug 2012
Posts: 2
Default

Product Limit Reached


"You cannot add any more products to your store because you have reached your limit of 10 products. To add more products, you need to upgrade your account"
  #2  
Old 02-25-2013, 08:30 AM
Maya's Avatar
Maya Maya is offline
Ecwid Team
 
Join Date: Feb 2010
Location: Ecwid headquarter
Posts: 5,876
Default

Quote:
Originally Posted by marketing.rungleela View Post
"You cannot add any more products to your store because you have reached your limit of 10 products. To add more products, you need to upgrade your account"
Hello,

As far as I can see you have been registered before 30 October, 2012 that means that you have access to the old Free plan with up to 100 unique items limit. The thing is that early adopters have access to all Ecwid plans, including new Free plan that allows to add up to 10 items only.

I have checked your store's billing info and noticed that you currently subscribed to new Free plan with 10 products' limits. That is why "Product Limit Reached" message was shown to you. In order to increase products limit to 100 you should go to Ecwid control panel -> My profile -> Billing and Plans and click "Upgrade" next to "Free Early adopters" plans.

Once you do this, your products limit will be increased to 100 items.
__________________
Maya N., Ecwid Team

------------------
Welcome to our new Help Center!
The Following User Says Thank You to Maya For This Useful Post:
Thip Chery Shop (04-13-2013)
  #3  
Old 08-10-2013, 07:35 AM
Michael Vignoles Bodhran Drums's Avatar
Michael Vignoles Bodhran Drums Michael Vignoles Bodhran Drums is offline
Junior Member
 
Join Date: Aug 2013
Posts: 1
Default

I don't see any way to upgrade my account to the venture level. It says I am an early adopter, but there is no link to click for the early adopter upgrade. Could you help me find that, please?
  #4  
Old 08-16-2013, 10:03 AM
Matt Ecwid's Avatar
Matt Ecwid Matt Ecwid is offline
Ecwid Team
 
Join Date: Oct 2011
Posts: 4,947
Default

Quote:
Originally Posted by Michael Vignoles Bodhran Drums View Post
I don't see any way to upgrade my account to the venture level. It says I am an early adopter, but there is no link to click for the early adopter upgrade. Could you help me find that, please?
Hello,

Sorry for keeping you waiting.

You can upgrade to one of the premium Ecwid plans on the "Billing and plans" page in your control panel (My profile → Billing and plans).

With regards to the plans for early adopters, please also refer to these posts:
http://www.ecwid.com/forums/showthread.php?t=16064
http://www.ecwid.com/forums/showthread.php?t=18232
__________________
Matt K
Ecwid Team

Ecwid Guide for Beginners

Ecwid Help Center

Ecwid video tutorials
  #5  
Old 10-06-2014, 09:59 AM
nurul iman1's Avatar
nurul iman1 nurul iman1 is offline
Junior Member
 
Join Date: Oct 2014
Posts: 1
Default

hi,my account can't upgrade to free early adopter plan,how do i do?
  #6  
Old 10-09-2014, 12:04 PM
Arthur Belostotsky's Avatar
Arthur Belostotsky Arthur Belostotsky is offline
 
Join Date: Jun 2014
Posts: 466
Default

Quote:
Originally Posted by nurul iman1 View Post
hi,my account can't upgrade to free early adopter plan,how do i do?
Hello,

Thank you for contacting us.
I am really sorry that you faced this difficulties.
As far as I can see, the Ecwid account that you use to write on our forum was created through the Wix website. Such subscriptions have their own pricing and plans.
More details here: http://help.ecwid.com/customer/porta...es/1213172-wix

The early adopters plans (Free and Silver) are available only for those who signed up with Ecwid before the release of Ecwid v.13, i.e. before the 30th of October 2012.
If you have the another account, that was created before the 30th of October 2012, you can switch to early adopter Free or Silver plan in your Ecwid Control Panel > My Profile > Billing and Plans.

If you have such account and can't switch to early adopter plans, please post your Store ID here, so we'll be able to help you.

Please let me know if you have anymore questions.
  #7  
Old 11-22-2014, 07:34 PM
Leather Lace Boutique's Avatar
Leather Lace Boutique Leather Lace Boutique is offline
Junior Member
 
Join Date: Nov 2014
Posts: 1
Default

Good day, I just wanted to clarify a question. I am an early adopter, and am looking to upgrade my account. Can I still upgrade to the early adopter silver or am I going to have to upgrade to the new plans?

Thank you.
Rosalie and ryan
  #8  
Old 11-25-2014, 09:14 PM
Liza P's Avatar
Liza P Liza P is offline
Ecwid Team
 
Join Date: Jan 2013
Posts: 2,517
Default

Quote:
Originally Posted by Leather Lace Boutique View Post
Good day, I just wanted to clarify a question. I am an early adopter, and am looking to upgrade my account. Can I still upgrade to the early adopter silver or am I going to have to upgrade to the new plans?

Thank you.
Rosalie and ryan
Hello,

As an early adopter you have access to Silver plan as well as all the new plans.
__________________
Liza P.
Customer Care
Ecwid Help Portal
  #9  
Old 09-10-2015, 10:49 PM
tangodesign's Avatar
tangodesign tangodesign is offline
 
Join Date: Sep 2015
Posts: 1
Default Product limit.

Hi..I am new....and trying to add more products....it says "You have reached your product limit. Please contact your website builder to increase your limit." I only added 25 , hep pls?
 
The information in this thread might be outdated
If the solution did not help, please, check our Help Portal or contact Ecwid Team.

Tags
limit, product, reached

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 09:41 PM.
Powered by vBulletin® Version 3.8.11. Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.