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  #1  
Old 09-22-2012, 02:34 PM
Nozza's Avatar
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Connection failed with facebook


hello, my shop on facebook doesn't show on the browser properly.
It was working fine long time, I don't know how does it happen.

Would you please check my site please?
https://www.facebook.com/squeakykids/

Click to the "shop" button, then we can't see the shop.
https://www.facebook.com/squeakykids/app_251458316228

kamuchuuu
  #2  
Old 09-23-2012, 12:10 PM
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Qetzal Qetzal is offline
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Quote:
Originally Posted by kamuchuuu View Post
hello, my shop on facebook doesn't show on the browser properly.
It was working fine long time, I don't know how does it happen.

Would you please check my site please?
https://www.facebook.com/squeakykids/

Click to the "shop" button, then we can't see the shop.
https://www.facebook.com/squeakykids/app_251458316228

kamuchuuu
Hi,
We checked your store and didn't find any issues. It loads just fine.
1. Can you please attach a screen-shot of the problem?
2. What browser do you use? Do you reproduce the problem in any other browser?
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  #3  
Old 09-23-2012, 03:42 PM
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Default I can see my shop now.

Hi, I can see the shop now.
weird...but solved problem.

My browser is Firefox 15.1. It was blank only the shop section.

Anyway, thank you.
  #4  
Old 09-23-2012, 04:00 PM
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Nozza Nozza is offline
 
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I just changed top default, then it happened again.

www.squeaky-kids.co.uk/ecwid.jpg
  #5  
Old 09-23-2012, 04:10 PM
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Nozza Nozza is offline
 
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back again now, so please close it, thank you.
  #6  
Old 09-24-2012, 08:28 AM
Qetzal's Avatar
Qetzal Qetzal is offline
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Quote:
Originally Posted by kamuchuuu View Post
I just changed top default, then it happened again.

www.squeaky-kids.co.uk/ecwid.jpg
Quote:
Originally Posted by kamuchuuu View Post
back again now, so please close it, thank you.
Thank you for the screen-shot. It looks like the problem was caused by the Facebook itself. It can be very buggy sometimes, especially when Facebook people release new versions of their platform.
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@ecwid | Facebook | Ecwid Knowledge Base
 
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