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Old 08-20-2012, 05:52 PM
MEANt Clothing's Avatar
MEANt Clothing MEANt Clothing is offline
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Please help! We keep getting word from our customers that our online store is not working. I don't know what it is that is causing the problem but we really need it up and running. Please let me know if anyone else is having this same problem!

This is happening to me now what can I do it's hurting us to not have our store open!

Last edited by Makfruit; 08-21-2012 at 07:32 AM.
  #2  
Old 08-21-2012, 07:38 AM
Matt Ecwid's Avatar
Matt Ecwid Matt Ecwid is offline
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Hello,

We are very sorry. The issue you faced was caused by the service outage that took place on 20.08.2012 since 13:31:00 UTC till 13:41:00 UTC (Ecwid was unreachable for 10 minutes). The problem has been fixed, everything should work fine.

Please also refer to this page for the details:
http://status.ecwid.com/post/2983676...is-unreachable

Please accept our deepest apologies for this trouble.
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