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  #1  
Old 12-19-2015, 08:56 PM
Sarrah Dorris's Avatar
Sarrah Dorris is offline
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Shopping Bag Error


I seem to be having an issue with the shopping back. When you add to bag, it ads the item, but then as you browse to other pages and click on the shopping bag, it won't pull up the items. Any ideas? the website is cahpow.com.

Thanks for any help with this!
  #2  
Old 12-21-2015, 12:15 PM
Daria Sh.'s Avatar
Daria Sh. Daria Sh. is offline
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Quote:
Originally Posted by Sarrah Dorris View Post
I seem to be having an issue with the shopping back. When you add to bag, it ads the item, but then as you browse to other pages and click on the shopping bag, it won't pull up the items. Any ideas? the website is cahpow.com.

Thanks for any help with this!
Hi,

Thank you for contacting us.

I have checked your website and tried to reproduce the behaviour you describe. I added a product to cart, then browsed on different website pages. Then I clicked on the cart and it contained the product I added before. So, I can't reproduce the behaviour with the bag getting empty.

Can you please say if you still see this issue? If yes, please describe the steps you take when it happens.

Hope to hear from you. Thanks.
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  #3  
Old 12-21-2015, 02:21 PM
Sarrah Dorris's Avatar
Sarrah Dorris Sarrah Dorris is offline
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Thank you for the help. The issue was not that the bag would be empty, the checkout portion wouldn't load when the bag was clicked. It would show item in cart, but the widget wouldn't load to the checkout when the cart was clicked. It looks like it is working now. Haven't changed anything but something seems to have fixed itself.

Thank you!
  #4  
Old 12-22-2015, 12:19 PM
Daria Sh.'s Avatar
Daria Sh. Daria Sh. is offline
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Join Date: Feb 2015
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Quote:
Originally Posted by Sarrah Dorris View Post
Thank you for the help. The issue was not that the bag would be empty, the checkout portion wouldn't load when the bag was clicked. It would show item in cart, but the widget wouldn't load to the checkout when the cart was clicked. It looks like it is working now. Haven't changed anything but something seems to have fixed itself.

Thank you!
Thanks for your reply.

Glad to hear that everything works fine now! If new questions arise, feel free to contact us. Thanks.
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