[Judy Nichols]

copied url address, to upload products, to Ebay, Shoppingtown sites, is being rejected by EbAY. I can't use the url that I copied and pasted to Ebay. It isn't working.
Judy

[Daria Sh.]

Originally Posted by Judy Nichols

copied url address, to upload products, to Ebay, Shoppingtown sites, is being rejected by EbAY. I can't use the url that I copied and pasted to Ebay. It isn't working.
Judy

Hi Judy,

Sorry for delay with reply.

As I understand, you want to add product ads to eBay Commerce Network. eBay Commerce Network allows showing product ads when users search for similar items on Shopping.com and eBay sites. After a user clicks on the ad, they are redirected to your website where they can actually buy the product.

Can you please say if you have followed the instructions from this article https://help.ecwid.com/customer/portal/articles/1289932 to upload the feed to eBay? Also, did eBay say the reason why the feed got rejected?

Also, I should note that we have another integration with eBay US. It allows uploading products from your Ecwid store to eBay to sell them on eBay website directly. So, customers will be able to buy products on eBay directly. The sales from eBay will also display in your Control panel. See how to set it up in this article https://help.ecwid.com/customer/portal/articles/2037887 The ability to use this integration is available on Business plan and higher.

By the way, since you are on a paid plan, you can also contact us via email and in chat. Click "Get help" link in your Control panel.

Hope to hear from you either here or in email. Thanks.