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Old 04-28-2011, 08:44 PM
Will Hollis Snider's Avatar
Will Hollis Snider is offline
 
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Custom Sign In Link


Hello,

I've created a custom sign in link in the header of my wordpress site using this technique: http://kb.ecwid.com/w/page/26907530/...ccount%22-link

My site is www.miviciofashions.com. The link should direct users to: http://www.miviciofashions.com/store...ccountSettings

It works as expected in chrome and firefox. However, in IE9, IE8 and Safari, it re-directs the user to http://www.miviciofashions.com/store/ and doesn't give them the sign in or account page.

Any ideas on what I can do to get this to work?
  #2  
Old 04-29-2011, 12:55 PM
Eugene Rimmer's Avatar
Eugene Rimmer Eugene Rimmer is offline
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I have inspected your store. The behavior you describe is caused by the URL you use to create a custom link and the way the browsers handle it. Please change the URL in the "sign in" link to exactly this one:
Code:
http://miviciofashions.com/store/#ecwid:mode=accountSettings
In technical details, here is what happens now:

1. You currently have URL http://miviciofashions.com/store#ecw...ccountSettings (almost the same as I suggest, but without '/' symbol after the 'store' word)

2. Your server can only see the part of URL before # symbol (this is the network standard in the Internet, # part is for browsers only), i.e. your URL looks like http://miviciofashions.com/store (again without '/' after 'store') for your server. If you visit this URL in browser, you will be automatically redirected by your server to http://miviciofashions.com/store/ (with '/' symbol in the end).

3. Now when you visit http://miviciofashions.com/store#ecw...ccountSettings, the same automatic redirection also happens, but some browsers do not add the #ecwid:mode=accountSettings part after the address has already changed. When they do not add this part, you just see the front page of your Ecwid store at http://miviciofashions.com/store/ .

So, to set things right for everyone, you should avoid the redirection by adding the missing '/' into the URL, so it will look exactly as I pointed above.

Last edited by Eugene Rimmer; 04-29-2011 at 01:10 PM.
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