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Old 10-11-2013, 09:39 AM
MissMck Mckenzie's Avatar
MissMck Mckenzie is offline
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Join Date: Oct 2013
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Link on my Facebook page doesn't work


Hello there,

I have set up a Ecwid store on my fb page: https://www.facebook.com/Sistahintheraw.

I am not a programmer and it has taken me a long time for me to work out how to do this. Although I can see the 'SHOP' widget on my computer no-one else can. I followed the process through and I bought my own product myself and it worked from my computer, but the link does not work for anyone else. I would like all existing and new fans to be able to click on the SHOP widget and be taken to the store so they can buy the product.

I am also using the Ecwid fb app.

I am at a complete loss as to what to do and need your help!

Thanks Anita
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Old 10-11-2013, 03:09 PM
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Lanna Lanna is offline
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Quote:
Originally Posted by MissMck Mckenzie View Post
Hello there,

I have set up a Ecwid store on my fb page: https://www.facebook.com/Sistahintheraw.

I am not a programmer and it has taken me a long time for me to work out how to do this. Although I can see the 'SHOP' widget on my computer no-one else can. I followed the process through and I bought my own product myself and it worked from my computer, but the link does not work for anyone else. I would like all existing and new fans to be able to click on the SHOP widget and be taken to the store so they can buy the product.

I am also using the Ecwid fb app.

I am at a complete loss as to what to do and need your help!

Thanks Anita
Hi,

I can see the SHOP link on your Facebook page and can access Ecwid pages. Could you find out whether people, who checked it for you, opened your page from mobiles? The thing is, SHOP link isn't displayed from mobiles due to Facebook restrictions. Please, refer to this article for detailed explanation on this issue: http://kb.ecwid.com/w/page/15853261/...rommobilesnbsp
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facebook error, links, widget trouble

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