The information in this thread might be outdated
If the solution did not help, please, check our Help Portal or contact Ecwid Team.
 
 
Thread Tools Display Modes
  #1  
Old 01-14-2017, 01:57 AM
Pam587's Avatar
Pam587 is offline
Junior Member
 
Join Date: Jan 2017
Posts: 1
Default

Orders


I haven't published my page yet, but I am curious about the orders. Once I publish and someone places an order, do I have to log in every day to see if an order/orders were placed or can I get a notification (text, email, etc.)? If so, how do I set this up?

Thanks, Pam
  #2  
Old 01-15-2017, 02:28 PM
smartMart's Avatar
smartMart smartMart is offline
 
Join Date: Oct 2014
Posts: 278
Default

Hello Pam,

Ecwid Knowledge Base says "You and your customers can receive email notifications about new orders, payment status updates and other useful information."

You can find more about Notification types (Admin notifications/Customer notifications), and how to setup it here: support.ecwid.com/hc/en-us/articles/207100529-Mail-notifications

Good luck!
The Following 2 Users Say Thank You to smartMart For This Useful Post:
Daria L. (01-16-2017), Daria Sh. (01-16-2017)
  #3  
Old 01-16-2017, 12:31 PM
Daria Sh.'s Avatar
Daria Sh. Daria Sh. is offline
Ecwid Team
 
Join Date: Feb 2015
Posts: 767
Default

Quote:
Originally Posted by Pam587 View Post
I haven't published my page yet, but I am curious about the orders. Once I publish and someone places an order, do I have to log in every day to see if an order/orders were placed or can I get a notification (text, email, etc.)? If so, how do I set this up?

Thanks, Pam
Hi Pam,

As SmartMart mentioned it correctly, you can use email notifications to learn about new orders. You can select which notifications you want to use in your store in control panel > Settings > Mail. Also, specify there the email address where you want to receive the notifications.

Another good way to make sure that you know about each order instantly is our mobile App. Install it to your mobile and you will get a push notification when a new order comes. It's available for iPhones and Android. To download the App, go to your Ecwid control panel > Promotions > Mobile > click 'Get the App' button.

The App has a 14-day free trial. To keep using the App after that, you will need to upgrade your store to a paid plan. Here are the instructions on how to upgrade your store on Wix: https://support.ecwid.com/hc/en-us/a...etopremiumplan

Let us know if you have any other questions. Thanks!
__________________
Daria
Ecwid Customer Care Team

More tips and hints on Ecwid use in our Help Center

⬇ Please click Thanks if my reply helped you.
The Following User Says Thank You to Daria Sh. For This Useful Post:
smartMart (01-16-2017)
 
The information in this thread might be outdated
If the solution did not help, please, check our Help Portal or contact Ecwid Team.

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 07:42 AM.
Powered by vBulletin® Version 3.8.11. Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.